AI Solution Owner

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role 

The Solution Owner 1 for Solutions Engineering Group (SEG) is responsible for owning the strategy, roadmap, and lifecycle of an assigned AI solution within Presidio's AI Solutions portfolio. This individual contributor role serves as the single point of accountability for solution health, evolution, and value delivery — partnering with Engineering, Product, Sales, and Marketing to drive solution success from concept through retirement.

The Solution Owner works closely with Field Sales, Engineering leads, Product Management, Marketing, and customers to ensure the assigned solution meets market needs, delivers measurable customer outcomes, and evolves in alignment with Presidio's broader AI strategy. This role translates market insight and customer feedback into solution decisions that drive adoption, differentiation, and business value.

Responsibilities Include:

• Own the strategy, roadmap, and lifecycle of the assigned AI solution across Presidio's AI Solutions portfolio.
• Define and maintain solution vision, positioning, and value proposition in partnership with Marketing and Product.
• Gather and prioritize market, customer, and competitive insights to inform solution evolution.
• Partner with Engineering to define solution requirements, scope, and delivery milestones.
• Collaborate with Field Sales to support go-to-market activities, enablement, and key customer engagements.
• Track solution health metrics including adoption, customer satisfaction, financial performance, and technical health.
• Make solution-level trade-off decisions balancing customer value, technical feasibility, and business impact.
• Develop and maintain solution documentation including playbooks, FAQs, and seller enablement materials.
• Represent the solution in governance forums, steering committees, and customer executive reviews.
• Drive solution launches, updates, and sunset activities in coordination with cross-functional teams.

Technology/Area of Specialization:

• Familiarity with AI/ML solution delivery lifecycles including design, development, deployment, and operations.
• Familiarity with product management and solution ownership best practices including roadmap and lifecycle management.
• Familiarity with cloud platforms, AI/ML services, and modern application architectures.

Basic Knowledge, Skills, and Abilities:

• Strong strategic thinking with the ability to translate market insight into solution decisions.
• Excellent communication and storytelling skills; ability to articulate solution value to diverse audiences.
• Cross-functional collaboration skills; ability to influence across Engineering, Product, Sales, and Marketing.
• Financial fluency — can interpret solution financials, pricing, and ROI logic.
• Customer-centric mindset with deep empathy for customer outcomes and adoption journeys.
• Comfort with ambiguity and ability to make decisions in a fast-paced, evolving environment.

Required Skills and Professional Experience:

• 7+ years of experience in product management, solution ownership, or related roles, preferably in AI/ML or technology solutions.
• Demonstrated experience owning solutions or products through full lifecycle stages.
• Familiarity with cloud platforms, AI/ML services, and modern solution architectures.
• Bachelor's degree in Business, Computer Science, Engineering, or related field — or equivalent experience.

Competencies Required:

• Strategic Thinking
• Customer Focus
• Decision Making
• Communication Excellence
• Leadership and Influence
• Achievement and Effort

Physical Requirements:

This role primarily involves working in an office or hybrid environment with extended periods of desk-based computer work. Travel is approximately 10%, primarily to customer sites, Presidio offices, and industry events. Regular participation in virtual meetings and occasional on-site customer and team sessions is expected.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

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