About this opportunity:
Ericsson's Business Area Cloud Software & Services (BCSS) is at the forefront of the convergence of cloud and telecommunications. As our customers accelerate their 5G deployments, BCSS is driving the transformation toward cloud-native software and services enabling communication service providers (CSPs) to optimize complex networks, move faster, and deliver more competitive offerings to their customers.
We are looking for an AI/GenAI Solution Lead to join this mission. In this high-impact role, you will shape the future of AI-driven solutions in the telecom space from early-stage prototyping through to enterprise-scale deployment. You will work at the intersection of cutting-edge technology and real customer challenges, partnering with both internal teams and external stakeholders to drive innovation that matters.
What You Will Do
Lead the exploration, design, and development of AI and Generative AI prototypes tailored to CSP business challenges and telecom use cases
Translate complex customer pain points into scalable, high-impact AI-driven solution architectures
Drive end-to-end solution design including architecture definition, technology selection, integration strategy, and deployment planning across telecom ecosystems
Collaborate with engineering, product, and business teams to accelerate innovation and reduce time-to-market
Support pre-sales engagements through solution positioning, customer workshops, technical demonstrations, and executive presentations
Provide thought leadership on emerging AI/GenAI trends, telecom transformation, and intelligent automation opportunities
Mentor teams and guide best practices in AI solution architecture, governance, and implementation
Skills & Experience Required
Proven hands-on expertise in AI/ML and Generative AI technologies including prototype development, accelerators, or enterprise AI implementations
12+ years of experience in IT, telecom, or digital transformation domains with strong exposure to CSP ecosystems
Deep expertise in enterprise solution architecture and large-scale system design
Experience with LLMs, AI agents, RAG architectures, vector databases, and AI orchestration frameworks is highly desirable
Exposure to cloud platforms such as AWS, Azure, or GCP and modern data/AI platforms
Strong customer-facing experience in pre-sales, consulting, or technical advisory roles
Excellent communication, presentation, and storytelling skills across executive and technical audiences
Demonstrated leadership capabilities with experience mentoring teams and driving strategic initiatives
Preferred / Added Advantage
PhD or advanced research background in AI/ML or related domains
Publications, patents, or contributions in AI/GenAI research or innovation initiatives are a plus
Prior experience with leading telecom vendors or telecom operators
Familiarity with Ericsson portfolio or equivalent telecom environments
Education Qualification
Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Electronics & Communication, Information Technology, or related field
PhD in Artificial Intelligence, Machine Learning, Generative AI, Data Science, Computational Linguistics, or related domain is highly preferred
Relevant industry certifications in AI/ML, Cloud, or Solution Architecture will be an added advantage
"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Chennai
Req ID: 783152
Skills Required
- Proven hands-on expertise in AI/ML and Generative AI technologies including prototype development and enterprise AI implementations
- 12+ years of experience in IT, telecom, or digital transformation domains with exposure to CSP ecosystems
- Deep expertise in enterprise solution architecture and large-scale system design
- Experience with LLMs, AI agents, RAG architectures, vector databases, and AI orchestration frameworks
- Exposure to cloud platforms such as AWS, Azure, or GCP and modern data/AI platforms
- Strong customer-facing experience in pre-sales, consulting, or technical advisory roles
- Excellent communication, presentation, and storytelling skills across executive and technical audiences
- Demonstrated leadership capabilities with experience mentoring teams and driving strategic initiatives
- Bachelor's or Master's degree in Computer Science, AI, Data Science, Electronics & Communication, IT, or related field
- PhD in AI/ML or related domain, publications, patents, or prior telecom vendor/operator experience
- Relevant industry certifications in AI/ML, Cloud, or Solution Architecture
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
