AI Services Consultant

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

About the Role

The AI Services Consultant is the consulting pre-sales partner within each regional AI POD, working alongside an AI Solutions Executive and AI Solutions Architect. This role uncovers client business needs, positions consulting services engagements across all AI GTM categories, and conducts initial discovery and qualification – then partners closely with Services Delivery Solution Architects (SSAs) on shaping and solutioning. The role is critical because AI infrastructure investment decisions are closely linked to the services that unlock AI's business value while managing risk: AI initiatives are increasingly gated by the customer's ability to prove value through use cases, demonstrate data readiness, and operationalize AI workloads.

The AI Services Consultant positions services engagements that remove these gates and accelerate the customer's path from exploration to production, including workforce AI and AI Native Engineering (coding assistant) services – a high-growth, high-attach consulting opportunity. The role builds trusted-advisor relationships with IT and business leaders, is accountable for building and managing a healthy services pipeline, and advances deals through complex sales cycles.

What You'll Do

• Position and conduct initial discovery to scope consulting services engagements across all AI GTM categories: AI Factory, AI Foundations, Workforce AI, and AI Native Engineering
• Sell service motions including AI security, data readiness & governance, use-case acceleration, ATC-hosted AI lab services, operational acceleration programs, AI Factories (design, build, operate), workforce adoption & innovation, and coding assistants
• Operate as an integrated member of the three-person regional POD – weekly cadence, joint pipeline reviews, and account planning – and partner with the AI Solutions Executive to attach consulting services to every AI opportunity
• Collaborate with the AI Solutions Architect and SSAs to define the right entry-point services (assessments, workshops, roadmaps, pilots) and sequence multi-phase programs that expand over time
• Develop business case models, TCO analyses, and consumption forecasting that justify GPU/compute infrastructure investment tied to measurable business outcomes
• Design ATC lab services engagements for proof-of-concept, performance benchmarking, and reference architecture validation that de-risk AI Factory decisions
• Position and scope developer productivity assessments, coding assistant vendor evaluations, pilot programs, adoption/ROI measurement, and security/governance frameworks for AI-generated code – staying current on Microsoft 365 Copilot, GitHub Copilot, ServiceNow AI agents, Google Gemini, and emerging platforms (Anthropic, Cognition, Cursor)
• Structure multi-phase AI transformation programs with program-level roadmaps aligning business outcomes, technical milestones, and organizational readiness; co-develop governance and operating models with SSAs
• Maintain continuity between pre-sales and early delivery – ensuring alignment between proposed solutions, delivery approach, and expected outcomes – and contribute reusable service frameworks, playbooks, and accelerators
• Embed with regional field sales teams as a trusted AI subject matter resource; present consulting methodology and value proposition in competitive evaluations; build new pipeline off the success of each delivered engagement

Required Qualifications

• Demonstrated multi-year track record personally originating and closing complex services deals ($1M+ TCV, 6–12-month sales cycles, across multiple stakeholders)
• 10+ years in technology consulting, services sales, or practice management at a solutions provider, consultancy, or systems integrator
• Demonstrated executive presence and credibility with C-suite and senior IT and business leaders (CxO)
• Proven ability to lead strategic conversations about AI ambition, business outcomes, and investment trade-offs – not just technical capabilities
• Direct experience scoping and selling data, AI, analytics, or cloud consulting engagements, with command of services economics: deal shapes, market pricing, and margin dynamics
• Practical knowledge of enterprise AI use cases at the engagement level – able to define workshops, data readiness assessments, and operational acceleration programs with specific activities and deliverables
• Understanding of the coding assistant (AI Native Engineering) and workforce AI landscape; able to scope developer productivity assessments, pilots, adoption services, and ROI engagements
• Working knowledge of data engineering, governance, cloud data platforms, data foundations, and security solutions required for enterprise AI
• Comfortable developing service proposals during the sales cycle and presenting methodology in competitive evaluations
• Experience collaborating across sales, architecture, and delivery organizations to ensure scope fidelity and clean handoffs
• Bachelor's degree required

Preferred Qualifications

• Prior experience at a consulting firm (Accenture, Deloitte, McKinsey, Slalom, IBM Consulting) in a client-facing, services sales, services delivery, or practice development role
• Familiarity with WWT's Advanced Technology Center and lab-led consulting models
• Experience designing engagements that leverage lab/PoC environments for customer validation
• Prior delivery management experience in addition to services sales/scoping
• SAFe Certified Agile SA qualification and prior sales experience
• Master's or advanced degree in technology, analytics, or business

Key Competencies

• Consultative Selling: Uncovers business needs and supports shaping outcome-focused services solutions that address client priorities and measurable results.
• AI Use-Case Translator: Converts abstract AI ambitions into concrete, funded project plans with specific activities, timelines, and measurable outcomes.
• Workforce AI Fluency: Understands the coding assistant (AI Native Engineering) and end-user AI landscape deeply enough to scope assessments, pilots, and adoption programs with credibility.
• Transformation Program Structuring: Structures AI engagements as multi-phase programs aligned to long-term business outcomes rather than one-time consulting efforts.
• Commercial Instinct: Operates in the space between sales and solutioning. Understands that service proposals must advance deals, not just describe methodology.
• Pre-Sales to Delivery Continuity: Ensures alignment between sold scope and delivery execution, maintaining consistency in expectations, approach, and outcomes.
• Collaborative Teammate: Thrives in a team-selling environment. Earns the trust of field account teams by adding clear value, respecting relationship ownership, and consistently following through on commitments.
• Continuous Learner: Stays current on AI use cases, workforce AI tools, and consulting methodologies. Stays current on services offers and contributes to improved offerings, messaging, and plays.