AI Senior Manager, AI Engineering

Posted Yesterday
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Charlotte, NC, USA
In-Office
187K-318K Annually
Senior level
Fintech • Financial Services
At Capital Group, our goal is to improve people’s lives through successful investing. We start by investing in you.
The Role
Leads AI engineering teams delivering AI-enabled workflow solutions across investment systems. Oversees smart automation, agentic AI, RAG, orchestration, evaluations, observability, guardrails, and responsible AI controls. Partners across product, engineering, data, cybersecurity, risk, compliance, and operations to translate strategy into MVPs, scale human-plus-agent capabilities, improve processing and exception management, and manage solution roadmaps, stability, and continuous improvement.
Summary Generated by Built In

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.  

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. 

 

“I can influence my income.” 

 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. 

 

“I can lead a full life.” 

 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. 

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options 

  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love 

  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones 

“I can succeed as the AI Senior Manager, AI Engineering.”

As the AI Senior Manager for AI Engineering, you will help translate Capital Group’s AI-first operating model into practical transformation across investment systems. Reporting to the AI Engineering Director, you will lead teams focused on smart automation, AI-enabled design, agentic delivery patterns, and measurable operational improvement.

This role is hands-on and execution oriented. You will partner with product, engineering, operations, data, architecture, cybersecurity, risk, and compliance teams to identify high-value opportunities, deliver manageable MVPs, and scale human-plus-agent capabilities that reduce manual work, improve straight-through processing, strengthen exception management, and increase delivery quality.

“I am the person Capital Group is looking for.”

You are an engineering leader who enjoys turning strategy into working solutions. You combine analysis, AI engineering, automation, platform thinking, and disciplined delivery management. You are comfortable leading managers, engineers, automation specialists, and partner teams through ambiguity while maintaining strong controls for security, privacy, compliance, and responsible AI.

  • Lead AI engineering teams that design, build, and scale AI-enabled business solutions across investment systems.
  • Translate target operating model priorities into delivery plans, team backlogs, MVP scopes, operating rhythms, and measurable outcomes.
  • Partner with business and technology stakeholders to identify workflow pain points, automation candidates, agent insertion opportunities, and data dependencies.
  • Deliver smart automation and human-plus-agent patterns that improve cycle time, straight-through processing, exception handling, resiliency, and user experience.
  • Guide engineering teams on practical use of generative AI, agentic AI, orchestration, retrieval-augmented generation, evaluations, observability, guardrails, and reusable delivery patterns.
  • Embed responsible AI practices, human-in-the-loop controls, auditability, traceability, secure access, data controls, and operational guardrails into delivery from the start.
  • Develop managers, senior engineers, workflow analysts, automation specialists, and domain-savvy technologists while strengthening a one-team culture across Charlotte and global hubs.
  • Communicate progress, risks, dependencies, and business value clearly to the AI Engineering Director, peer leaders, product partners, and senior stakeholders.

Qualifications

  • 8+ years of enterprise technology experience, including 3+ years leading teams or programs across AI engineering, process transformation, data engineering, platform engineering, testing, or investment systems technology.
  • 5+ years of proven people leadership experience building, coaching, and leading high-performing engineering teams, including engineers, managers, automation specialists, workflow analysts, and cross-functional delivery teams.
  • Experience delivering AI-enabled workflow solutions, business process modernization, or human-plus-agent operating patterns in a complex enterprise environment.
  • Strong understanding of investment systems, financial services workflows, regulated processes, or equivalent mission-critical enterprise domains.
  • Working knowledge of generative AI, agentic AI, orchestration, RAG, prompt patterns, evaluations, observability, guardrails, automation platforms, APIs, and modern engineering practices.
  • Experience partnering with data, platform, architecture, cybersecurity, risk, legal, compliance, business operations, and product teams to deliver secure and scalable solutions.
  • Demonstrated ability to translate ambiguous business needs into practical MVPs, execution plans, team priorities, measurable outcomes, and adoption plans.
  • Ability to communicate clearly with senior stakeholders while staying close to execution details, risks, dependencies, and delivery health.
  • Bachelor’s degree in computer science, Data Science, Artificial Intelligence, Engineering, Information Systems, Business Technology, or a related field; advanced degree or relevant cloud, AI, automation, data, quality, or security certifications preferred.
  • Demonstrated ownership of a portfolio of applications and solutions, including accountability for their roadmap, stability, lifecycle management, and continuous improvement.

“I can apply in less than 4 minutes.”  

  

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.  

  

“I can learn more about Capital Group.”  

 

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ 

Charlotte Base Salary Range: $187,016-$317,927

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Skills Required

  • 8+ years of enterprise technology experience, including 3+ years leading teams or programs across AI engineering, process transformation, data engineering, platform engineering, testing, or investment systems technology.
  • 5+ years of people leadership experience building, coaching, and leading high-performing engineering and cross-functional delivery teams.
  • Experience delivering AI-enabled workflow solutions, business process modernization, or human-plus-agent operating patterns in a complex enterprise environment.
  • Strong understanding of investment systems, financial services workflows, regulated processes, or equivalent mission-critical enterprise domains.
  • Working knowledge of generative AI, agentic AI, orchestration, RAG, prompt patterns, evaluations, observability, guardrails, automation platforms, APIs, and modern engineering practices.
  • Experience partnering with data, platform, architecture, cybersecurity, risk, legal, compliance, business operations, and product teams to deliver secure and scalable solutions.
  • Ability to translate ambiguous business needs into practical MVPs, execution plans, team priorities, measurable outcomes, and adoption plans.
  • Ability to communicate clearly with senior stakeholders while staying close to execution details, risks, dependencies, and delivery health.
  • Bachelor's degree in computer science, Data Science, Artificial Intelligence, Engineering, Information Systems, Business Technology, or a related field.
  • Advanced degree or relevant cloud, AI, automation, data, quality, or security certifications.
  • Demonstrated ownership of a portfolio of applications and solutions, including roadmap, stability, lifecycle management, and continuous improvement accountability.

Capital Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capital Group and has not been reviewed or approved by Capital Group.

  • Retirement Support Retirement support stands out through an employer-funded contribution equal to about 15% of eligible compensation, adding meaningful long-term value to total rewards. A vesting schedule is referenced, but the core retirement benefit is positioned as unusually rich and frequently highlighted as a differentiator.
  • Strong & Reliable Incentives Incentives are structured around two annual bonuses—one tied to individual performance and another linked to company profitability—creating a predictable bonus framework. In certain senior investment roles, bonus opportunity can be very high relative to base pay, reinforcing the upside for top performers.
  • Inclusive Benefits Coverage Inclusive coverage is emphasized through fertility benefits (including IVF and egg freezing), pregnancy and menopause support, and adoption/surrogacy assistance. These benefits broaden applicability across different life stages and family-building paths.

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The Company
HQ: Los Angeles, CA
8,820 Employees
Year Founded: 1931

What We Do

Capital Group is one of the largest and most trusted financial companies in the world, with the goal of improving people's lives through successful investing. A career at Capital Group means having countless opportunities to explore, grow and succeed.

Why Work With Us

Capital Group has been in business for 91 years, which means that our investment professionals have 91 years of proprietary data at their fingertips.

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