At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
As a Sales Engineer on the Applied AI team, you will serve as the technical expert at the intersection of Podium’s AI products and our most strategic enterprise accounts and partners. You will work directly with prospects, clients, and partner engineering teams to design, validate, and deploy AI-powered solutions across industries like home services, automotive, retail and many more.
This role is part sales engineer, part solutions architect, and part AI product strategist. You will play a critical role in both pre-sales technical engagement and post-sale implementation planning.
What You’ll Do- Serve as the technical lead in enterprise sales cycles, partnering closely with AEs, solution consultants, and product teams to win new business
- Design and present AI-powered solution architectures for use cases like AI voice agents, intelligent messaging, customer workflow automation, and real-time lead conversion
- Lead deep-dive technical discovery sessions with IT, marketing, operations, and innovation teams at multi-location enterprises
- Work closely with Podium’s AI product and engineering teams to provide customer feedback and influence roadmap decisions
- Collaborate with system integrators, cloud solutions and enterprise IT teams to ensure smooth integration into legacy systems and CRMs
- Own and deliver custom demos, proof-of-concept deployments, and technical validation steps during the sales cycle
- Support pilot programs and help customers transition from early adoption to scaled AI deployment
- Contribute to technical documentation, reference architectures, and enablement materials for both customers and partners
- Represent Podium at technical partner events, industry summits, and developer workshops
- 3+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Partner Engineer, or similar)
- Deep technical understanding of cloud-based SaaS platforms, REST APIs, data integrations, and enterprise systems (CRMs, POS, etc.)
- Familiarity with generative AI concepts (LLMs, vector databases, RAG, fine-tuning, prompt engineering)
- Strong presentation skills and ability to explain complex AI/ML concepts to both technical and non-technical stakeholders
- Experience supporting complex enterprise sales cycles with multiple stakeholders and technical validation stages
- Proven ability to collaborate cross-functionally with product, engineering, and revenue teams
- Ability to manage priorities across multiple high-value accounts, with a bias for action and execution
- Bonus: experience working with system integrators, digital transformation teams, or cloud marketplaces
Podium Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Podium and has not been reviewed or approved by Podium.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, vision, and related options such as HSA/FSA, life/disability, and mental-health support. Feedback suggests this core package is a consistent strength.
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Leave & Time Off Breadth — Time off is described as flexible, with policies like flexible or unlimited PTO alongside paid holidays and sick leave. Feedback suggests this area is broadly viewed positively.
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Flexible Benefits — Flexible or remote work options are available depending on role, and on‑site perks such as free snacks or lunches are highlighted. Feedback suggests these options enhance day‑to‑day flexibility and convenience.
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What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
