AI Product Marketing & Communications - Vice President - Machine Learning Center of Excellence

Job Description
The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is responsible for accelerating the firm's data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO is also responsible for developing and implementing solutions that support the firm's commercial goals by harnessing artificial intelligence and machine learning technologies to develop new products, improve productivity, and enhance risk management effectively and responsibly.
The Machine Learning Center of Excellence (MLCOE) partners across the firm to create and share Machine Learning Solutions for our most challenging business problems. Comprised of a multi-disciplinary community of experts focused exclusively on Machine Learning, the MLCOE works together to employ cutting-edge techniques in disciplines such as Deep Learning and Reinforcement Learning.
As an AI/ML Product Marketing Lead in the Machine Learning Center of Excellence, you will play a pivotal role in our organization's efforts to bring MLCOE's portfolio of AI/ML products and capabilities to market. You will collaborate with product managers and cross-functional teams of data scientists and engineers to shape product vision, strategy, and market positioning. Your leadership will drive the successful launch and promotion of our products across all existing and potential customers - both internal and external. You will serve as an evangelist of our organization to interested businesses and customers.
Job Responsibilities

• Strategically develop and execute MLCOE branding, marketing & communication channels to position, and promote MLCOE products and services
• Collaborate closely with product managers to understand product features and benefits, and translate them into compelling marketing messages
• Develop effective product branding and positioning content to help differentiate and position MLCOE products in the market
• Drive product awareness initiatives through digital marketing, JPMC internal social media, events, and partnerships
• Collaborate with Product Managers and Project Managers to co-design go-to-market plans, including product launches, promotional campaigns, feature drops, onboarding enablement materials, and more.
• Create and drive customer awareness programs to promote cross-product awareness and create platforms for product managers to promote their products to prospect customers
• Work with stakeholders and partners to create customer success stories and testimonials with clear dollar impact association, and publish "press releases"
• Work with cross-functional teams to ensure consistent messaging and branding across all customer touchpoints
• Design, track, and report performance metrics with meaningful ROI association to marketing initiatives

Required qualifications, capabilities and skills

• Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience
• Experience in product marketing
• Strong knowledge of MS tools; Excel, PowerPoint, Word, Teams
• Strong communication and presentation skills, with the ability to convey complex concepts to diverse audiences
• Ability to work independently and collaboratively, with a proactive approach to achieving results

Preferred qualifications, capabilities and skills

• Master's degree in Marketing, Business Administration, or a related field
• Familiarity with AI/ML technologies and their applications in the banking industry
• Experience working in a cross-functional environment, collaborating with product management, engineering, and sales teams
• Familiarity with digital marketing tools, including video editing, website design, visual collaboration (Lucid, Figma)
• Strong leadership skills with the ability to mentor and develop junior team member

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.