AI & Process Automation Analyst

Posted 3 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Information Technology • Software
The Role
Lead process optimization and AI-enabled automation across Finance Operations (P2P/AP). Identify inefficiencies, design scalable automations, implement solutions using Oracle Fusion and Microsoft Power Platform, build dashboards and KPIs, manage automation lifecycle, coordinate change management, and monitor performance.
Summary Generated by Built In

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

Position Summary

We are seeking a highly analytical and technology-driven AI & Process Automation Analyst to lead process optimization and intelligent automation initiatives across Finance Operations, with a strong initial focus on Procure-to-Pay (P2P) and Accounts Payable workflows.

This role is responsible for identifying operational inefficiencies, designing scalable process improvements, and implementing AI-enabled automation solutions that improve accuracy, reduce manual effort, and enhance the employee and vendor experience across finance processes.

Partnering closely with stakeholders across Finance, Procurement, IT, Treasury, and Shared Services, this individual will act as a bridge between business operations and technology solutions—leveraging data analytics, workflow automation, AI tools, Oracle Fusion, and Microsoft Power Platform technologies to modernize and continuously improve business processes.

This is not a transactional processing role. The ideal candidate brings a strong background in process improvement, automation, operational analytics, and finance transformation within complex or global business environments.

Key Responsibilities

  • Analyze end-to-end finance and operational workflows to identify inefficiencies, bottlenecks, control gaps, and automation opportunities.
  • Lead process improvement and intelligent automation initiatives focused on scalability, operational efficiency, and user experience.
  • Design and support AI-enabled solutions, workflow automations, and digital process enhancements across Finance Operations.
  • Partner with business stakeholders to gather requirements, evaluate pain points, and recommend technology-driven process solutions.
  • Develop operational dashboards, KPI reporting, trend analysis, and data-driven insights to support decision-making and continuous improvement efforts.
  • Utilize tools such as Oracle Fusion, OTBI, Power BI, Power Automate, Power Apps, Excel, and AI-enabled technologies to optimize workflows and reporting capabilities.
  • Support automation lifecycle activities including process mapping, solution design, testing, implementation, documentation, and post-deployment optimization.
  • Collaborate cross-functionally with Finance, Procurement, IT, Tax, Treasury, and Shared Services teams to drive adoption of standardized and scalable processes.
  • Assist in change management activities including user training, communication, UAT coordination, and rollout support for new tools and process enhancements.
  • Monitor automation and process performance metrics to ensure expected business outcomes and continuous optimization.

Required Qualifications

  • 6–8 years of experience in process improvement, finance operations, shared services, business transformation, automation, or related operational analytics roles.
  • Demonstrated experience leading or supporting workflow automation and process optimization initiatives.
  • Strong understanding of finance operations and Procure-to-Pay workflows within complex business environments.
  • Experience working with automation tools, AI-enabled technologies, or workflow solutions.
  • Advanced analytical and problem-solving skills with strong proficiency in Excel and data analysis.
  • Experience developing reports, dashboards, and operational metrics for leadership and business stakeholders.
  • Ability to translate business challenges into scalable process and technology solutions.
  • Strong communication and stakeholder management skills with experience partnering across technical and non-technical teams.

#IND525

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Skills Required

  • 6-8 years of experience in process improvement, finance operations, shared services, business transformation, automation, or related operational analytics roles.
  • Demonstrated experience leading or supporting workflow automation and process optimization initiatives.
  • Strong understanding of finance operations and Procure-to-Pay workflows within complex business environments.
  • Experience working with automation tools, AI-enabled technologies, or workflow solutions.
  • Advanced analytical and problem-solving skills with strong proficiency in Excel and data analysis.
  • Experience developing reports, dashboards, and operational metrics for leadership and business stakeholders.
  • Ability to translate business challenges into scalable process and technology solutions.
  • Strong communication and stakeholder management skills with experience partnering across technical and non-technical teams.

Kaseya Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.

  • Leave & Time Off Breadth PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
  • Equity Value & Accessibility Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
  • Affordable Benefits The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.

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The Company
HQ: Miami, FL
5,000 Employees
Year Founded: 2000

What We Do

Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.

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