AI Operations Engineer, AI/ML, Operational tooling, AI models and AI coding tools, Build AI Agents

Builds Operations (AI Ops) Solutions for specific domains. Automates and optimizes IT operations processes, managing risk, incident management, and root cause analysis using artificial intelligence (AI) and machine learning (ML) techniques. AI Ops aim to reduce the time and effort needed for IT processes while increasing the precision and speed of problem-solving through optimizing the end-to-end lifecycle of artificial intelligence (AI) applications and systems. Collaborates with cross-functional teams, including data scientists, SWEs, and infrastructure/operations, to ensure the reliability, scalability, and performance of IT applications. Automates routine tasks and implements continuous integration/continuous deployment (CI/CD) pipelines to optimize AI Ops processes and workflows.
What You’ll Do:
• Optimizes AI Ops processes and workflows for efficiency and reliability, leveraging techniques like model versioning and pipeline orchestration
• Develops custom monitoring solutions tailored to specific AI workloads or deployment architectures, integrating with existing monitoring frameworks and APIs
• Consolidates and combines monitoring tools with machine learning and statistical analysis in order to identify threats and solve infrastructure problems in real time
• Implements CI/CD pipelines to automate testing, integration, and deployment of AI models
• Conceptualizes, develops, and deploys machine learning models, driving continual refinement
• Facilitates the migration, integration, and alignment of AI Ops solutions with the existing infrastructure and workflows 
• Continuously seeks ways to enhance AI Ops processes, tools, and methodologies
• Develops, analyzes, and reports on the effectiveness of AI Ops solutions in terms of KPI efficiency gains, incident reduction, and overall IT system performance
Minimum Qualifications:
• Bachelors + 7 years of related experience, or Masters + 4 years of related experience, or PhD + 1 year of related experience
Preferred Qualifications
Working experience building Operational tooling
Working experience building monitoring solutions tailored to Anomaly detection
Working experience with AI models and AI coding tools
Working experience building AI agents

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

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