AI/ML Engineer

Requisition Number: 2369111
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
AI/ML Engineers code and develop software that deploys ML models and algorithms in production. Communicate and present complex analytics results and concepts to leadership and internal stakeholders. Employee AI and/or ML that may include natural language processing (NLP), natural language understanding (NLU), semantic understanding, intent classification, computer vision, deep learning, and automatic speech recognition (ASR). Applies deep learning technologies to give computers that capability to visualize, learn and respond to complex situations. May adapt machine learning to areas such as artificial intelligence, robotics and other products that allow users to have an interactive experience. Work with large scale computing frameworks, data analysis systems. Employees in this role are expected to apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis, using both general purpose software and statistical languages. AI/ML Applied Scientists specialize in advancing and applying artificial intelligence through research-driven, experimental research, and translate research findings into practical AI solutions for the organization.
Primary Responsibilities:

• Design, develop, and deploy AI-powered solutions to address complex business challenges with an emphasis on the responsible use of technology
• Leverage enterprise-approved AI tools and developer assistants to streamline workflows, automate repetitive tasks, and drive continuous improvement
• Evaluate emerging trends, modern frameworks, and advanced tools to inform software solution design and strategic innovation
• Collaborate as an active team player with cross-functional engineering, product, and business partners to build scalable and high-performance applications
• Adapt proactively to rapid changes in the technology landscape, integrating modern developer tools and agentic capabilities into engineering practices
• Lead and participate in architecture design reviews, system planning, and security evaluations
• Mentor and provide technical guidance to associate and junior software engineers, fostering a collaborative and inclusive learning environment
• Troubleshoot, debug, and optimize complex software systems across multiple environments
• Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI
• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree or equivalent relevant experience
• 5+ years of professional Software Engineering experience
• 3+ years of experience with modern programming languages (preferably Java, Python, Angular)
• 2+ years of experience with cloud platform technologies (such as AWS, Azure)
• 2+ years of experience working in an Agile development team environment
• 2+ years of experience with relational or non-relational databases
• Experience designing or integrating AI-powered capabilities, developer assistants (such as Codex), or agentic models (such as Claude)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.