AI/ML Engineer II

Posted 3 Hours Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Mid level
Information Technology
The Role
Embed with customers to understand their technical environments, build and deploy custom integrations and workflows, write production code, prototype and scale solutions, debug complex issues, and translate customer insights into product requirements. Partner with sales and customer success on technical evaluations, pilots, and POCs while identifying broader platform opportunities. The role requires customer travel of approximately 20–50%.
Summary Generated by Built In

What You'll Do

  • Embed with customers (onsite or remote) to deeply understand their technical stack, data structures, and business workflows

  • Design, build, and deploy custom solutions, integrations, and workflows on top of our platform to solve high-value customer problems

  • Write production-quality code - APIs, data pipelines, scripts, internal tools - tailored to each customer's environment

  • Act as the technical bridge between customers and the core product/engineering team, translating field learnings into product requirements and roadmap input

  • Rapidly prototype solutions during discovery, then harden them into scalable, maintainable systems

  • Debug and resolve complex technical issues across the customer's infrastructure and our own platform

  • Partner with sales and customer success teams during pre-sales technical evaluations, POCs, and pilots

  • Identify patterns across customer engagements that reveal opportunities for new product features or platform capabilities

  • Travel to customer sites as needed (varies by role/region)

What We're Looking For

  • 4+ years of experience as a software engineer, solutions engineer, or similar hands-on technical role

  • Strong coding ability in at least one modern language (Python, TypeScript/JavaScript, Go, Java, etc.) and comfort working across the stack

  • Experience with databases, APIs, and data integration/ETL patterns

  • Demonstrated ability to work independently in ambiguous, fast-changing environments with limited specs

  • Strong communication skills - able to explain technical tradeoffs to both engineers and business stakeholders

  • Customer-facing experience or a strong desire to work directly with customers, not just behind a ticket queue

  • A builder's mindset: comfortable going from whiteboard to working prototype to production system

  • Willingness to travel (typically 20–50%, depending on team and customer base)

Nice to Have

  • Experience with cloud infrastructure (AWS/GCP/Azure) and containerization (Docker/Kubernetes)

  • Background in a regulated or complex enterprise environment (finance, healthcare, government, logistics)

  • Prior experience at a startup in a customer-facing technical role

  • Familiarity with our specific domain (e.g., data infra, AI/ML, security)

Why This Role Is Different

  • FDEs get unusually direct exposure to real customer problems and unusually direct influence on product direction. If you like the idea of shipping code that a customer uses within days - not quarters - and want your engineering work to be tightly coupled to business impact, this role is built for that.

Skills Required

  • 4+ years of experience as a software engineer, solutions engineer, or similar hands-on technical professional
  • Strong coding ability in at least one modern programming language, such as Python, TypeScript, JavaScript, Go, or Java
  • Experience with databases, APIs, and data integration or ETL patterns
  • Ability to work independently in ambiguous, fast-changing environments with limited specifications
  • Strong communication skills with both technical and business stakeholders
  • Customer-facing experience or willingness to work directly with customers
  • Ability to develop solutions from prototypes through production systems
  • Willingness to travel approximately 20–50% depending on team and customer base
  • Experience with cloud infrastructure such as AWS, GCP, or Azure
  • Experience with containerization using Docker or Kubernetes
  • Background in a regulated or complex enterprise environment
  • Prior startup experience in a customer-facing technical role
  • Familiarity with data infrastructure, AI/ML, or security domains

Astreya Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Astreya and has not been reviewed or approved by Astreya.

  • Healthcare Strength Health coverage includes multiple medical plan options plus dental and vision, complemented by FSAs, an EAP, disability and life insurance, and wellness programs. Feedback suggests these offerings provide solid core protection across many roles.
  • Wellbeing & Lifestyle Benefits Client-site amenities at some large tech campuses can add non-cash value such as meals or on-site perks that enhance the day-to-day experience. Wellness Days and access to learning resources and tuition reimbursement further support overall wellbeing.
  • Flexible Benefits Choice among medical plan types and tax-advantaged accounts enables some customization to individual needs. Some roles also offer remote or flexible work, adding practical flexibility to the total package.

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The Company
HQ: San Jose, California
1,958 Employees
Year Founded: 2001

What We Do

Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.

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