ONLY CANDIDATES FROM THE LOCATIONS LISTED.
Must have attended private school.
About the Role:
This role blends elements of a Founder’s Associate, Chief of Staff, AI Automation Specialist, and Operations Assistant.
About MindFriend:
MindFriend is an online marketplace for therapists. We’re looking for a highly capable, AI-native operator to work directly with the founder.
This is a hands-on, trusted role covering executive support, operations, AI automation, research, light finance coordination, and day-to-day problem solving. The goal is simple: save the founder time, improve systems, and keep the business running smoothly.
What You’ll Do:
1. AI, automation & research
* Use AI for deep research across legal, HR, technical, and operational topics
* Build and maintain AI workflows and lightweight internal agents
* Identify repetitive work and automate it wherever possible
2. Finance & bookkeeping support
* Keep bookkeeping organised using AI tools (invoices, expenses, receipts, reconciliation support)
* Track spend and produce simple financial summaries
* Liaise with accountants as needed
3. Legal & compliance support (AI-assisted)
* Research legal and compliance topics using AI and summarise findings clearly
* Organise contracts, policies, and key documentation
* Flag risks early and escalate to professionals when required
4. Founder & operations support
* Manage calendar, inbox, scheduling, travel, and follow-ups
* Prepare agendas, notes, and action tracking
* Act as a gatekeeper and protect founder time
* Run ad-hoc projects and day-to-day operations end to end
What We’re Looking For
* Highly organised, reliable, and detail-oriented
* Experience supporting founders, executives, or small teams
* Strong with AI tools, automation, and modern SaaS platforms
* Comfortable building workflows and lightweight AI systems
* Capable with basic bookkeeping and financial admin
* Strong online research skills (legal/compliance a plus)
* Clear communicator who can summarise complex information
* Discreet, trustworthy, and comfortable with confidential information
* Proactive, independent, and comfortable working across varied tasks
Useful Experience:
* Executive Assistant or Chief of Staff roles
* Startup or founder support experience
* AI automation, prompt engineering, or workflow design
* Tools like Xero, QuickBooks, Stripe, PayPal, Excel/Google Sheets
* Notion, Airtable, Zapier, Make, Slack, Asana, Trello, Google Workspace
* Operations, project management, or business administration
Personality Fit:
This role suits someone who enjoys variety, ownership, and problem-solving. You should be comfortable working closely with a founder, handling sensitive information, and switching between strategic and operational tasks.
You should naturally improve systems, bring order to chaos, and spot what needs doing before being asked.
Skills Required
- Must have attended private school
- Candidate must be located in one of the listed locations
- Experience supporting founders, executives, or small teams
- Strong with AI tools, automation, and modern SaaS platforms
- Comfortable building workflows and lightweight AI systems
- Capable with basic bookkeeping and financial administration
- Strong online research skills (legal/compliance a plus)
- Clear communicator who can summarise complex information
- Discreet, trustworthy, and comfortable with confidential information
- Proactive, independent, and comfortable working across varied tasks
- Experience with Xero, QuickBooks, Stripe, PayPal, Excel/Google Sheets
- Experience with Notion, Airtable, Zapier, Make, Slack, Asana, Trello, Google Workspace
- Executive Assistant, Chief of Staff, startup founder support, or AI automation experience
What We Do
Mind Friend is a global telehealth and mental health education platform that connects individuals with licensed psychologists, psychiatrists, and therapists. Its mission is to make mental health education accessible, reduce stigma, and provide evidence-based support through a centralized directory and digital platform. The company also collaborates with organizations and policymakers to integrate psychological research into decision-making, aiming to improve mental health systems and workplace wellbeing globally.
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