Transcriber

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
The Transcriber is responsible for transcribing and captioning news, specials, scripted programs, sports, and a variety of other shows for Telemundo and the NBC organization using all types of text-to-speech programs and AI platforms.
Job Duties

• Responsible for writing, timestamping, and performing quality control on all of Telemundo's closed captioning and subtitle files for broadcast, Peacock, and Netflix among others
• Responsible for transcribing shows, promos, movies, and short videos in Spanish with 100% accuracy (proper punctuation, accentuation, tenses and free of misspellings errors)
• Translates television programs, promotional material, films, and short videos without being literal and finding the most native interpretation in the language being translated into
• Performs quality control on text-only and text files with video, both in English and Spanish, whether they are transcriptions or translations, to deliver a final text 100% free of grammatical or contextual errors such as wrong tenses, missing punctuation, improper spelling, or wrong pronouns
• View videos on the platforms to perform quality control of the final product
• Prepares quality reports on both external providers and internal product
• Utilizes software like Dragon Naturally Speaking, Stanza, or any other AI text generators to transcribe or translate audio with the goal of accelerating processes
• Delivers the final product using the established workflows
• Utilizes subtitles created by internal or external transcribers or translators
• Conducts proactive research on any unknown terms for both transcription and translation when delivering a final product
• Works under the direct supervision of Sr Manager, Edit & Language Operations and is responsible for completing any other tasks as assigned by Manager or Supervisor as needed

Qualifications
Basic Qualifications

• Fluent in English & Spanish (both written & verbal)
• Knowledgeable in Spanish Language standards and up to date on current grammatical rules established by La Real Academia de la Lengua Española
• Exhibits knowledge of subtitle standards and closed captioning regulations by the FCC.
• Prior experience using technology, such as speech-to-text converters, to speed up translations and transcriptions
• Prior experience using AI programs such as AWS to accelerate translation and transcription processes on a daily basis
• Minimum 2 years of prior/relevant experience

Desired Qualifications

• Prior experience with software like Stanza or others to add timestamps preferred
• Exceptional communication, time management, analytical and organizational skills
• Self-starter who exhibits ownership on assigned tasks and who will push for solutions that solve immediate problems while building towards long-term goals
• Ability to multitask and work in a fast paced, dead-line driven environment
• Accustomed to working in a team and collaborating with all levels within the organization
• Ability to build rapport with clients and manage expectations
• Ability to effectively be flexible in approach, and respond well to pressure
• Ability to lead and direct others, promote positive work environment and problem solves
• Process oriented, good at identifying and implementing best practices
• Change agent and continuous learner; creative and adaptable when facing challenges
• Demonstration of best-in-class customer service skills and strategic thinking

Additional Job Requirements

• Must be willing to work in Colombia
• Willingness to travel and work overtime, and on weekends with short notice
• Must submit an attestation disclosing your COVID_19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.
• In select work settings or where jurisdictionally mandated, must submit an attestation disclosing your COVID-19 vaccination status and be fully vaccinated against COVID-19 or adhere to enhanced protocols.
• Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].