Who Are We
Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide.
We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners, and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodation during the recruitment process, please let us know.
Why This Role Matters
Ignite, Innovate, Impact.
As an AI Engineer in the AI Spark team - a focused, high‑impact product innovation team responsible for accelerating the adoption of AI‑driven capabilities across Hansen products, you will play a pivotal role in defining the next generation of Hansen’s AI‑powered product experiences. Your work won’t stay on paper — it will go directly into the hands of users around the world.
This is a role for builders:
- People who love shaping raw ideas into product-ready AI features
- Engineers who thrive in experimental, high‑energy environments
- Innovators who want to influence the future of AI in global industries
You’ll help drive new revenue streams, explore novel AI capabilities, and bring transformational technology to life.
What You’ll Do
AI Solution Design & Architecture
- Develop advanced AI prototypes using multi‑cloud platforms and large language models.
- Build secure, scalable architectures that integrate into enterprise product environments.
- Conduct technical reviews to ensure strong engineering, security, and compliance standards.
Engineering Execution & Product Delivery
- Collaborate with engineers and data scientists to implement and optimise AI agents and workflows.
- Translate customer and product requirements into clear designs and engineering plans.
- Evaluate emerging AI tools to keep solutions innovative and future‑ready.
AI Adoption & Customer Empowerment
- Conduct workshops and co‑innovation sessions to gather feedback and validate solutions.
- Promote AI‑driven innovation by showcasing practical use cases and emerging capabilities.
- Create training materials and demos to support user adoption.
Strategic Collaboration & Product Impact
- Identify high‑value AI opportunities with product and stakeholders.
- Serve as a subject matter expert on AI best practices, architecture, and implementation.
- Measure the impact of AI features and use insights to drive continuous improvement.
What You Bring
- Skilled in working with cloud platforms such as AWS, Azure, and GCP, including multi-cloud integration.
- Possesses in-depth knowledge of large language models, machine learning frameworks, and AI system architecture.
- Experienced in programming languages like Python, Java, and C#.
- Demonstrates strong analytical thinking and adeptness at solving problems related to complex system designs.
- Has a background in DevOps and deploying scalable artificial intelligence solutions.
- Excels in communication and teamwork across different functional groups.
- Well-versed in enterprise-level security, compliance measures, and data governance practices.
Preferred:
- 1+ years of experience in AI engineering (in-house or consulting).
- Strategic mindset with ability to turn vision into actionable steps.
Benefits and Perks
Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.
Skills Required
- Expertise in cloud platforms and multi-cloud integration
- Deep understanding of large language models and AI architectures
- Proficiency in programming languages
- Strong analytical and problem-solving skills
- Experience with DevOps practices and deploying scalable AI services
- Excellent communication and collaboration skills
- Knowledge of enterprise security and data governance
What We Do
Hansen Technologies (ASX:HSN) is a global software and services provider to the energy, water/utilities and telecommunications industries. The company currently serves more than 600 customers in over 80 countries, supported by a collaborative and diverse team that embraces the hybrid way of working. For connection and collaboration, we have more than 36 offices and development centres located around the world. Within the communications industry, 5G represents the next new frontier for our customers – that unchartered territory to create opportunities and capitalise on new business models and resulting revenue streams. In the energy sector, we are in the midst of a transition. The move to renewables and self-generated energy changes the traditional commercial model. Today, our customers are no longer in the era of supplying basic commodity services - they are in era of providing new energy services and related experiences. We help our customers traverse these challenges and opportunities and realise the next new monetisable experiences. And that is why our mission is to provide industry-specific software products and expertise that enables our customers to easily capitalise on the commercial opportunities of the evolving energy, utilities and communications markets. We make this possible by providing highly reliable, mission-critical software and specific industry expertise to help our customers more easily innovate and sell new services and market offerings, comply with changing market regulation, and power new business models in areas such as emerging sustainable energy supply, IoT, and new next-generation connected services. We aim to achieve this through long term collaboration with our customers and partners and through a global workforce of skilled professionals that embrace challenges and are committed to positive outcomes for our company, employees, customers, and the planet
