Position Title: AI/EHRS Training Specialist
Department: All Sites
Reports To: As assigned by Program Director
POSITION SUMMARY
The Artificial Intelligence (AI) / Electronic Health Records (EHRS) Training Specialist is responsible for designing, implementing, and managing a comprehensive training program for staff and supervisors on artificial intelligence (AI), Copilot, and related systems (including EPIC, AVATAR, Call Center, and RCM). This role ensures that all employees are equipped with the knowledge and skills to use AI and EHRS tools responsibly and effectively in their daily work, in alignment with organizational policies and evolving technology.
HOURS
8 per Day / 5 Days per Week
Benefits Package
- Medical Insurance
- Dental Insurance
- Vision Care Plan
- Life Insurance
- Paid Holidays
- Flexible Spending Account (FSA)
- Paid Vacation Time
- Sick Time
- 401(k) Retirement Plan
- Competitive wages
- Stability and career advancement
- Continuing Education Opportunities
General Duties:
- Conducts self in a professional manner in areas of dress, language, attitude, and behavior.
- Exhibits full knowledge and support of the philosophy and objectives of Tarzana Treatment Centers, Inc. (TTC).
- Ensures a high-quality standard for all agency staff and community training by implementing and adhering to learning principles and latest understanding of education and teaching methods.
- Facilitate Training Sessions: Deliver in-person and virtual training sessions, adapting content for new hires, ongoing staff development, and monthly learning collaboratives.
- Develop and Execute Trainings: Plan and oversee a phased rollout of AI and Copilot training, including policy, responsible use, and application in platforms such as Teams, Word, Excel, and PowerPoint.
- Curriculum Design: Create and update training materials for diverse audiences, including staff, supervisors, and specialized teams.
- Coordinate training of EHRS platforms, in particular AVATAR and the integration of AI applications.
- Superuser and Trainer Coordination: train and support superusers for each system; coordinate with internal and external trainers as needed.
- Support Ongoing Learning: Organize and facilitate monthly learning collaboratives for advanced topics, Q&A, and updates.
- Continuous Improvement: Collect feedback, monitor training effectiveness, and update programs to reflect new technologies, policies, and organizational needs.
- Stakeholder Communication: Develop and implement communication plans to keep staff and supervisors informed about training opportunities and updates.
- Attend all required AI Oversight Committee Meetings, Behavioral Health Quality Assurance/Improvement Meeting and any other meetings identified to support organizational strategic goals.
- Promote Data Security and Ethical AI Use: Ensure training content and practices reinforce the importance of data privacy, security protocols and ethical use of AI technologies including but not limited to sensitive health information across all data repositories.
- Additional duties as required.
EDUCATION/ EXPERIENCE
- BA/BS degree in Education, Data Science, Business, Finance Analysis, Information Technology or related field or 2 years of experience training in EHRS or AI concepts.
- Proven experience in training coordination, instructional design, or technology adoption—preferably in healthcare or behavioral health settings.
- Strong understanding of AI concepts, digital tools (e.g., Microsoft Copilot, Teams, EHR platforms), and adult learning principles.
- Experience with Learning Management Systems (LMS) and e-learning tools is a plus.
- Bilingual English/Spanish a plus.
SETTING
Tarzana Treatment Centers, Inc. (TTC) is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate against race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
#SJ2021
Skills Required
- BA/BS degree in Education, Data Science, Business, Finance Analysis, Information Technology or related field or 2 years of experience training in EHRS or AI concepts
- Proven experience in training coordination, instructional design, or technology adoption, preferably in healthcare or behavioral health settings
- Strong understanding of AI concepts, digital tools, and adult learning principles
- Experience with Learning Management Systems (LMS) and e-learning tools
- Bilingual English/Spanish
What We Do
Tarzana Treatment Centers, Inc. is a full-service behavioral healthcare organization that provides high quality, cost-effective substance abuse and mental health treatment to adults and youths. We are a non-profit, community-based organization that operates a psychiatric hospital, residential and outpatient alcohol and drug treatment centers and family medical clinics. All facilities are licensed and certified by the State of California and the County of Los Angeles and are accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Since 1972, we have provided a comprehensive continuum of healthcare services. Tarzana Treatment Center provides the highest level of QUALITY treatment at reasonable cost to the individual. Our services reflect our belief in individual DIGNITY and DIVERSITY of our staff and patients. We practice ADVOCACY on federal, state and local levels to reduce stigma and promote consumer involvement in the design and development of services. Our continuum of care demonstrates the value of service INTEGRITY. These values drive Tarzana’s commitment to PROGRESS and INNOVATION.
