AI Business Consultant / Senior Consultant
Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent
Help financial services organisations turn AI ambition into practical business transformation
The Role
Join Capco’s Business Consulting practice, supporting leading financial services organisations as they adopt and scale AI capabilities across their businesses. This role sits at the intersection of business transformation, AI enablement, and delivery consulting, helping clients identify practical opportunities to embed tools such as GPT, Copilot, and broader AI/ML solutions into day-to-day operations.
You will work closely with stakeholders across business, operations, technology, risk, and compliance teams to support the delivery of AI-enabled transformation initiatives. The role combines elements of business consulting, change management, project delivery, and AI commercialisation, with a strong focus on helping organisations confidently and responsibly adopt emerging technologies.
What You’ll Do
- Support financial services clients in identifying and delivering AI-enabled opportunities that improve operational efficiency, employee productivity, and business innovation
- Partner with stakeholders to translate business challenges into practical AI use cases, supporting workshops, requirements gathering, delivery coordination, and implementation activities
- Contribute to AI transformation initiatives across Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance, helping clients embed AI into workflows, operating models, and business processes
- Work alongside cross-functional teams including product owners, engineers, data specialists, risk, and compliance teams to support the testing, validation, and rollout of AI-enabled solutions
- Deliver stakeholder engagement, training, communications, and change adoption activities that help organisations scale AI capabilities safely and effectively
What We’re Looking For
- Experience working within financial services environments, with SME-level exposure to Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance
- Strong understanding of AI tools and the wider AI/ML ecosystem, including GPT, Copilot, generative AI, NLP, and emerging AI-enabled productivity solutions
- Experience supporting transformation programmes, product delivery, or process improvement initiatives, with exposure to responsibilities aligned to Business Analysis or Project Management
- Ability to engage confidently with stakeholders across business and technology teams, translating complex concepts into clear, practical, and commercially relevant outcomes
- Collaborative and adaptable mindset, with an interest in helping organisations navigate the people, governance, risk, and change aspects of AI adoption within regulated environments
Bonus Points For
- Previous consulting or advisory experience within a professional services environment
- Experience supporting AI/ML delivery, AI commercialisation, workforce enablement, or organisational change initiatives within financial services
- Familiarity with AI governance, model risk management, responsible AI principles, or regulatory considerations relating to AI adoption
- Exposure to Agile delivery methodologies, enterprise transformation programmes, or AI product development lifecycles
- Experience with tools and platforms such as Microsoft Copilot Studio, Power Platform, Power Automate, or enterprise AI ecosystems
Why Join Capco
- Deliver high-impact transformation programmes for leading financial services organisations
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of AI-enabled business transformation
- Help organisations unlock the value of AI through practical, people-focused change
Benefits
- Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
- Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
- Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
- Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
- Continuous Learning: Minimum 40 Hours of Training Annually, plus a Business Coach assigned from Day One to support your development and career growth.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
Skills Required
- Experience working within financial services environments
- Strong understanding of AI tools and the wider AI/ML ecosystem
- Experience supporting transformation programmes or project management
- Ability to engage confidently with stakeholders
- Collaborative and adaptable mindset for AI adoption
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing resources are extensive, featuring a global platform with a Mental Health Hub, EAP-style support, coaching, financial-wellness content, and regional wellbeing events. These offerings position health and lifestyle support as a core part of the employee experience.
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Parental & Family Support — Family-friendly design includes enhanced maternity, adoption, and shared parental leave along with paid leave for pregnancy loss, fertility treatment, menopause, and bereavement. U.S. Return-to-Work materials highlight flexibility and structured support for caregiving needs.
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Inclusive Benefits Coverage — Recognition on the Human Rights Campaign Corporate Equality Index signals LGBTQ+ inclusive policies and benefits in the U.S. context. This reflects intentional coverage for diverse families and life stages.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
