AI Automation Specialist

Posted 11 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Gaming • Information Technology • Software
The Role
Design and build AI-powered workflows and automations, connect systems via APIs/webhooks, prototype AI solutions with lightweight code, monitor and improve reliability, document solutions, and support cross-functional adoption and continuous improvement.
Summary Generated by Built In
Join our team as a AI Automation Specialist in the thriving iGaming industry! 🚀

This is a fully remote position.
To support collaboration across our global teams, you'll work a schedule of 10:00 AM to 6:00 PM CEST.

🧩Who we are

Ludicrum is redefining iGaming, blending creativity with technology to deliver world-class gaming experiences. From marketing and product development to customer support and financial reporting, our teams are changing the game. Our vision is to create ultra-intuitive and engaging platforms to fuel growth through strategic partnerships and market expansion.

Our success is driven by core values deeply embedded in our culture. We believe in transparency, always being clear, open, and honest. We are goal-focused, relentlessly pursuing our targets. Adaptability is key: we embrace change and use it to excel. Kaizen guides us, as we continuously improve, test, and refine. 

With a dynamic and collaborative culture and fast career growth, our 250+ global team thrives!


🥜 In a nutshell

As our AI Automation Specialist, you'll help teams work smarter by turning repetitive tasks into intelligent workflows. You'll build automations, explore AI tools, and create practical solutions that save time and improve the way we work.

You'll partner with colleagues across the business to understand their challenges and design workflows that are reliable, easy to use, and built to scale. If you're excited by AI, enjoy solving problems, and like experimenting with new technologies, you'll feel right at home.

🎯 The responsibilities & the impact YOU will have:Build AI solutions that make work easier
  • Design and build AI-powered workflows that reduce manual work and improve day-to-day operations.

  • Create AI agents and intelligent automations that organise information, route requests, and support decision-making.

  • Prototype new ideas using AI tools and lightweight code, helping turn business needs into practical AI solutions.

Connect systems and improve workflows
  • Build and maintain automations using platforms such as n8n, Zapier, Make, Monday.com, and Slack.

  • Connect business systems through APIs, webhooks, and integrations, using JavaScript or Python where needed.

  • Monitor, troubleshoot, and improve workflows to keep them reliable, scalable, and easy to maintain.

Partner with teams to drive continuous improvement
  • Work with stakeholders across the business to identify opportunities where AI and automation can make a real difference.

  • Create clear documentation, support teams during adoption, and explain AI solutions in a practical, accessible way.

  • Explore new AI technologies, test ideas through pilots and proof of concepts, and recommend improvements that help the business work more efficiently.

⚡ All you need is…
  • Experience building automations with platforms such as n8n, Zapier, Make, or Monday.com.

  • A genuine interest in AI, workflow automation, and improving business processes.

  • An understanding of APIs, webhooks, integrations, and how systems connect.

  • Basic programming or scripting skills using JavaScript and/or Python.

  • Confidence using AI tools to prototype ideas, create documentation, and solve problems.

  • Strong analytical and problem-solving skills.

  • The ability to explain technical concepts in a simple way to colleagues with different levels of technical knowledge.

  • A structured approach to documentation and attention to detail.

  • An understanding of data privacy, security, and responsible AI practices.

       Nice to have
  • Experience building AI agents, AI-powered workflows, or internal AI tools.

  • Hands-on experience with automation platforms such as Jira, Intercom, or similar business systems.

  • Familiarity with LLMs, prompt engineering, RAG, AI APIs, or agent frameworks.

  • Experience with reporting automation, operational data workflows, or process improvement initiatives.

  • Certifications or previous experience in AI, automation, Digital Workplace, Business Systems, or Operations.


🌟  Why You’ll love working here:
  • Flexible and Remote Working: Work from anywhere, supporting your work-life balance.

  • Equipment provided: We’ll set you up with a laptop, headphones, and mouse so you’re ready to work comfortably.

  • Career Growth: We’re committed to your development, offering training and advancement opportunities.

  • Performance Recognition: Earn raises and career progression opportunities based on a quarterly performance review and a constructive feedback cycle.

  • Health and Fitness Benefits: Receive fitness reimbursements from day one, and after one year of employment, gain access to a health budget to support your well-being.

  • Self Development Budget: Invest in your growth through online courses and professional learning opportunities.

  • Extra Paid Annual Leave: Enjoy 22 days of vacation, with an additional day added for each year of employment, up to a maximum of 26 days.

  • Special Birthday Perk: Take your birthday off after a year of employment to celebrate!

Apply today! Submit your resume in English and join us in creating unforgettable experiences. 
We can’t wait to hear from you!

All CVs are reviewed by our human recruitment team.

Skills Required

  • Experience building automations with platforms such as n8n, Zapier, Make, or Monday.com
  • Understanding of APIs, webhooks, and integrations
  • Basic programming or scripting skills using JavaScript and/or Python
  • Confidence using AI tools to prototype ideas, create documentation, and solve problems
  • Strong analytical and problem-solving skills
  • Ability to explain technical concepts simply to non-technical colleagues
  • Structured documentation practices and attention to detail
  • Understanding of data privacy, security, and responsible AI practices
  • Experience building AI agents, AI-powered workflows, or internal AI tools
  • Hands-on experience with Jira, Intercom, or similar business systems
  • Familiarity with LLMs, prompt engineering, RAG, AI APIs, or agent frameworks
  • Experience with reporting automation, operational data workflows, or process improvement initiatives
  • Certifications or previous experience in AI, automation, Digital Workplace, Business Systems, or Operations
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The Company
HQ: Zagreb
300 Employees
Year Founded: 2023

What We Do

Ludicrum Tech specializes in top-tier iGaming solutions, blending creativity and technology to deliver world-class gaming experiences.

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