About the Role:
We are hiring an AI Automation Engineer who lives and breathes automation. Your mission? Identify bottlenecks, streamline workflows, and deploy smart, AI-driven automations across the entire company—spanning operations, sales, marketing, HR, finance, support, QA and more.
You’ll use platforms like n8n, Make.com, Zapier, and custom-built LLM integrations to eliminate manual tasks, reduce turnaround time, and supercharge team productivity. From scraping to summarising, from routing to replying—you’ll automate it all.
If you're the kind of person who looks at any task and thinks, "I can automate this," we want you on our team.
What will be your responsibilities?
- Auditing existing internal workflows across departments to identify automation opportunities.
- Design and build end-to-end automation pipelines using tools like n8n, Make.com, Zapier, or custom scripts.
- Integrate with third-party APIs, CRMs, Google Workspace, Slack, Notion, Airtable, etc.
- Build LLM-based agents or tasks (e.g., summarisation, classification, smart replies, data enrichment).
- Connect AI services (OpenAI, Claude, HuggingFace, OCR tools, etc.) into automated flows.
- Handle data parsing, storage, and transformation for structured outputs (CSV, JSON, spreadsheets).
- Monitor, debug, and maintain running automations with alerts and logging.
- Collaborate with all internal departments to design high-impact, low-maintenance automation solutions.
- Create documentation and onboarding playbooks for non-tech teams to understand and use automations.
What are we looking for, and what does it require to be the right fit for this role?
- 2+ years of hands-on experience with n8n, Make.com, Zapier, or similar automation platforms.
- Strong understanding of APIs, webhooks, and data flows between SaaS tools.
- Experience integrating AI services (OpenAI, LangChain, OCR APIs, Whisper, etc.) into workflows.
- Comfortable writing basic scripts (Python, JS, Bash) for custom logic inside automation platforms.
- Excellent process-mapping and problem-solving skills.
- Ability to work across departments to understand problems and deliver working automation solutions fast.
- Bonus: Experience in workflow analytics, process mining, or robotic process automation (RPA).
- Bonus: Prior experience automating operations in a SaaS or startup environment.
- If you believe anything repeatable should be automated—this is your dream job.
Why Join AIO?
Our mission is to revolutionise the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges (post-COVID-19) faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
We are laser-focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.
Skills Required
- 2+ years hands-on experience with n8n, Make.com, Zapier, or similar automation platforms.
- Strong understanding of APIs, webhooks, and SaaS data flows.
- Experience integrating AI services (OpenAI, LangChain, OCR APIs, Whisper, etc.) into workflows.
- Comfortable writing basic scripts (Python, JavaScript, Bash) for custom logic.
- Excellent process-mapping and problem-solving skills.
- Ability to collaborate across departments and deliver automation solutions quickly.
- Experience in workflow analytics, process mining, or RPA.
- Prior experience automating operations in a SaaS or startup environment.
What We Do
AIO is founded on the belief that every restaurant deserves technology that unifies all they need to run and grow their business in one intelligent platform. No more juggling multiple apps. No more hidden fees. No more guesswork. As longtime restaurant operators and tech innovators, the AIO team witnessed countless owners trapped by scattered systems and outdated processes often at the expense of guest experience and growth potential. So, we built the world’s first all-in-one AI platform for restaurants, a solution that seamlessly integrates all your order and pay devices with marketing, staff and inventory management while automating back-office operations and accounting. Our approach centers on three core pillars. One Tech Platform Replace a tangle of apps with a single, data-driven system designed to minimize complexity and maximize revenue. AIO Intelligence Automate daily tasks with AI-driven workflows to cut labor costs, and make the most informed decisions for your business with real-time analytics. AIO Buddy Get 1:1 support from onboarding to day-to-day operations and growth. We stand by you at every step ensuring you focus on what truly matters, delighting your customers. At AIO, our mission is more than just automation or convenience, it’s about empowering restaurateurs to run profitable, future-ready businesses that thrive amid industry challenges. We believe technology should serve you, not the other way around.
