Invoca leads the revenue execution platform market by using AI to link online marketing with offline sales teams and optimize every stage of the buying journey. With over 300 employees, 2,000+ customers, and $100 million in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184 million from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.
About the TeamThe AI Transformation team is driving how Invoca scales the use of artificial intelligence across every function in the company. Our mission is to make every Invoca employee fluent in AI while developing and deploying AI-powered automations that drive measurable business impact.
We partner closely with every department — from Customer Success to Marketing to Operations — to reimagine workflows, reduce manual effort, and create innovative ways of working. Collaboration, experimentation, and shared learning are at the core of how we operate.
The AI Automation Analyst plays a key role in bringing Invoca’s AI Transformation strategy to life. This individual contributor role partners directly with executives and department leaders to identify, design, and implement AI-powered automations that make our business faster, smarter, and more scalable.
You’ll work hands-on with teams to both build automations and teach others how to build their own — helping employees become self-sufficient in leveraging modern AI tools. You’ll explore and apply cutting-edge solutions like large language models (LLMs), task-based agents, and AI-native workflow platforms (such as n8n and Gumloop) to deliver meaningful operational impact.
You Will- Partner with executives, functional leaders, and teams to identify high-value automation and workflow optimization opportunities.
- Map, design, and prototype AI-driven workflows using tools like n8n, Gumloop, Zapier, or similar platforms.
- Build and deploy automation pilots that streamline internal processes, reduce costs, or improve employee experience.
- Teach teams how to build and maintain their own automations — driving sustainable AI fluency across Invoca.
- Stay current with the fast-moving AI tools market, including LLMs (ChatGPT, Claude, Gemini), task-oriented agents, and automation technologies.
- Collaborate with IT, Data, and Operations to ensure automations are secure, scalable, and integrated with Invoca systems.
- Develop and maintain documentation, playbooks, and experiment frameworks for automation best practices.
- Measure and communicate impact, including time savings, adoption, and operational efficiency improvements.
- 3+ years of experience in operations, process design, automation, or product-related roles within a SaaS or technology environment.
- Proven ability to identify business challenges and translate them into effective automation solutions.
- Hands-on experience with AI-native automation tools (e.g., n8n, Gumloop, Make, Zapier).
- Strong knowledge of AI technologies, including large language models, AI agents, and workflow orchestration systems.
- Exceptional collaboration and communication skills — comfortable working directly with executives and cross-functional teams.
- A “teach and do” mindset: you enjoy empowering others to become self-sufficient while also rolling up your sleeves to build.
- Bonus: Experience driving internal innovation or transformation initiatives within a SaaS organization.
At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include:
- Flexible Time Off – Recharge and take time away as needed with our flexible paid time off policy.
- Paid Holidays – 20 U.S. paid holidays, including a winter break.
- Health Benefits – Comprehensive medical, dental, and vision coverage with multiple plan options. Fertility assistance included.
- Retirement – 401(k) plan through Fidelity with a 4% company match.
- Stock Options – All employees share in Invoca’s success through equity participation.
- Mental Health Program – Well-being support through SpringHealth.
- Paid Family & Medical Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, or medical needs.
- InVacation – A long-term service bonus after 7 years.
- Wellness Subsidy – Reimbursement for fitness and wellness-related expenses.
Position Base Range: $110,000 – $115,000 / plus performance bonus
DEI StatementWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.
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What We Do
Invoca is the cloud leader in AI-powered conversation intelligence for revenue teams that enables marketing, sales, customer experience, and eCommerce teams to understand and immediately act on the information consumers share via conversations. Through deep integrations with leading technology platforms, revenue teams can turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue. With over 400 employees globally and $100M ARR, Invoca is trusted by top brands like Dish Network, Mayo Clinic, Mutual of Omaha, and 1-800-GOT-JUNK?. Invoca has raised $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. For more information, visit www.invoca.com.
Why Work With Us
At Invoca, our exceptional team and culture is the heart of our success. We place tremendous value on transparency, humility and teamwork, with a bias for action and accountability that drives our path to success. Like all great teams we push each other to new heights, celebrate our victories, and we pick each other up when we lose.
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