Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
AI Adoption & Workforce Transformation – plays a critical role in helping organisations reimagine the future of work through the application of agentic AI.
This role is focused on guiding clients through end-to-end workforce transformation journeys — from redefining how work is structured, to embedding AI-powered ways of working at scale. The individual will work closely with senior stakeholders to redesign workflows, uplift workforce capabilities, and drive meaningful adoption of AI tools across the enterprise.
Blending expertise from change management, learning, communications, and transformation, the AI Adoption & Workforce Transformation Senior Manager will design and deliver impactful experiences that help organisations transition from traditional work models to AI-enabled, human-centric operating models.
Strong change management Candidates with:
Consulting background Change management team Or corp communications from any industry Willing / can travelThey need to be able to speak well, do comms artifacts (like emails, newsletters town halls), engage with people. They also need to be familiar with artifacts like:
Change impact analysis Training needs analysis Change plan / strategy People transformation strategy User guidesROLES AND RESPONSIBILITIES
- Strategic Transformation Leadership:
Lead client engagements focused on reimagining work, identifying opportunities to redesign roles, workflows, and operating models using agentic AI. - Adoption & Change Strategy:
Design and implement comprehensive adoption strategies to embed AI tools into daily workflows, ensuring sustained behaviour change and measurable impact. - Workforce Redesign:
Facilitate workshops and working sessions to help clients rethink how work gets done — shifting from task-based execution to AI-augmented, outcome-driven models. - Client Engagement & Storytelling:
Translate complex AI capabilities into clear, compelling narratives for business leaders and employees, enabling understanding and buy-in. - Learning & Capability Building:
Develop and deliver training, enablement programs, and experiential learning journeys to equip employees with the skills needed for the future of work. - Program Delivery:
Lead large-scale transformation initiatives across multiple stakeholders, ensuring alignment, momentum, and delivery of business outcomes. - Innovation & Continuous Improvement:
Continuously refine methodologies, frameworks, and playbooks for workforce transformation and AI adoption.
MANDATORY SKILLS
- Strong experience in organizational change, transformation, or workforce enablement
- Ability to facilitate senior-level workshops and drive strategic discussions
- Exceptional storytelling and communication skills
- Experience designing and delivering learning or adoption programs
- Strong stakeholder management across business and technology teams
- Ability to translate emerging technologies (especially AI) into business value
- High adaptability in fast-paced, ambiguous environments
- Experience in industry, consulting or large-scale enterprise transformation is a plus
Ideal Candidate Profile
- A seasoned professional a technology vertical in a consulting company driving large scale tech transformations & adoption
- Leaders from Professional Services or Customer Success teams in large Enterprise SaaS organizations
- AI Adoption or Transformation leaders within large enterprises with proven success in large scale adoption of Copilot or an enterprise SaaS products
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Skills Required
- Strong experience in organizational change, transformation, or workforce enablement
- Ability to facilitate senior-level workshops and drive strategic discussions
- Exceptional storytelling and communication skills (emails, newsletters, town halls)
- Experience designing and delivering learning, enablement, or adoption programs
- Strong stakeholder management across business and technology teams
- Ability to translate emerging technologies (especially AI) into business value
- High adaptability in fast-paced, ambiguous environments
- Willingness and ability to travel
- Familiarity with change impact analysis
- Familiarity with training needs analysis
- Experience creating change plans / strategy
- Experience with people transformation strategy
- Experience creating user guides
- Consulting background or corporate communications experience
- Experience driving large-scale enterprise transformation or enterprise SaaS adoption (e.g., Copilot)
NTT DATA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.
-
Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
-
Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
-
Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.
NTT DATA Insights
What We Do
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity
