AgriSompo Underwriting Assistant - I

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success. AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Job Description

Position Summary

This position will be a dual role in which assists the Underwriting department in areas to include, but not limited to, application, production, and acreage report processing, research, scanning, and always provide exceptional customer service. The employee will also assist with answering and directing phones, filing, basic bookkeeping and housekeeping, data entry, and administrative support to the office.

Essential Duties & Responsibilities

• Provide exceptional customer service.
• Assist Underwriters with receiving and processing applications, production and acreage reports.
• Scan, upload and identify all paperwork in processing system(s).
• Work with assigned Underwriters to clarify and correct any inconsistent document information.
• Confirm/Verify policy forms in accordance with Risk Management Agency (RMA) guidelines.
• Review applications for approval.
• Process and complete all data entries as required.
• Prepare data entry.
• Sort and file; electronically and/or paper.
• Prepare outgoing mail, FedEx, UPS, etc.
• Collect, sort, and distribute incoming mail.
• Prepare and mail paper or electronic correspondence.
• Prepare and distribute reports as needed.
• Answer phones, assist callers, take messages, or redirect calls to appropriate party.
• Operate and maintain office equipment such as copier, fax, printer, etc.
• Utilize software programs such as word processing, spreadsheets, etc.
• Monitor office supplies and other inventory; order and replace as needed.
• May assist with travel arrangements.
• May greet and direct visitors.
• May assist with scheduling and preparing for meetings, training and other events.
• Handle fleet car maintenance and scheduling for staff to use.
• Other duties as assigned.

Position Requirements

• Problem solving ability.
• Able to work in a team environment.
• Working knowledge of basic administrative and office functions; answering phones, working with spreadsheets, working with basic office equipment.
• Proficiency in computer skills, including working knowledge of Microsoft Office Suite.
• Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Strong time management, organizational and project management skills.
• Strong customer service orientation and attention to detail.
• Ability to coordinate multiple projects while maintaining a positive, professional attitude.

As well as duties listed above, individuals in this role will be reviewed and coached on:

• Performance (Research, Availability, Timeliness, Attitude)
• Initiative/Adaptability (Willingness to take on more, roll with the changes, Change/Adapt to new people, groups, management, systems, etc.

Education and Work Experience:

Education

Required - High school diploma or equivalent

Experience

Preferred - 0–1 year related experience preferred.

Experience in crop insurance a plus.

Physical Requirements & Work Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Ability to stand or sit constantly/continuously.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Environmental Conditions

 The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.

Travel required for meetings and trainings.

At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits.

Sompo International is an equal-opportunity employer committed to a diverse workforce. M/F/D/V