We’re looking for a sharp, analytical, and curious Business Analyst to join our Compliance Screening team — a space where technology meets regulation to protect financial ecosystems.
In this role, you won’t just gather requirements — you’ll decode complex compliance rules and translate them into scalable, intelligent solutions. From sanctions screening to PEP checks and adverse media monitoring, your work will directly impact how we detect risk and enable safe financial transactions across multiple markets.
If you enjoy solving complex problems, working with data, and bridging the gap between business and technology — this role is for you.
Key Responsibilities- Gather, analyse, and document business and compliance requirements from internal stakeholders and regulatory bodies
- Translate requirements into user stories, acceptance criteria, and functional specifications
- Define and refine screening processes, including sanctions, PEP, and adverse media checks
- Support integrations with external verification systems (e.g. government/state entities)
- Establish and maintain business rules for spending limits and compliance controls
- Collaborate closely with developers and testers to ensure solutions are accurate, scalable, and compliant
- Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives
- Conduct impact analysis for regulatory changes and evolving compliance requirements
- Create and maintain process flows, data mappings, and system documentation
- Support User Acceptance Testing (UAT) to ensure solutions meet business and regulatory expectations
- Bachelor’s degree or diploma in Information Systems, Business, or a related field
- Experience as a Business Analyst (fintech or compliance environments preferred)
- Exposure to AML/CFT, KYC/KYB, or sanctions screening processes is highly advantageous
- Experience working in Agile/Scrum teams
- Familiarity with API integrations and third-party systems
- Strong analytical thinking with a keen eye for detail
- Ability to simplify and communicate complex regulatory concepts
- Excellent stakeholder engagement and collaboration skills
- Proficiency in tools like Jira, Confluence, Visio, or Lucidchart
- Ability to work across both technical and non-technical teams
- Curiosity and adaptability in a fast-evolving compliance landscape
- Bonus: Ability to leverage AI tools to enhance analysis, documentation, and productivity
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
Skills Required
- Bachelor's degree or diploma in Information Systems, Business, or related field
- Experience as a Business Analyst
- Experience working in Agile/Scrum teams
- Familiarity with API integrations and third-party systems
- Proficiency with Jira, Confluence, Visio, or Lucidchart
- Exposure to AML/CFT, KYC/KYB, or sanctions screening processes
- Experience in fintech or compliance environments
- Ability to produce user stories, acceptance criteria, and functional specifications
- Experience supporting User Acceptance Testing (UAT) and stakeholder engagement
- Ability to simplify and communicate complex regulatory concepts
- Ability to leverage AI tools to enhance analysis and documentation
What We Do
Mukuru is one of the largest money transfer providers in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
