We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
In Office
Job Description
Opportunity:
Join our dynamic team as a Module Development Specialist, where you will have the opportunity to shape the development of training materials for agent development. This role offers the chance to make a meaningful impact by creating impactful training modules and collateral that will empower agents to excel in their roles.
What motivates you?
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone
Responsibilities:
- Develop and design training modules for agent development, ensuring that content is engaging, informative, and effective.
- Create comprehensive training collateral, including presentations, handouts, and multimedia materials to support the learning process and content creation on our digital learning platform.
- Deliver training sessions and workshops, utilizing strong public speaking skills to engage and motivate internal participants.
- Collaborate with cross-functional teams to ensure alignment of training materials with organizational goals and objectives.
- Evaluate the effectiveness of training initiatives and make recommendations for continuous improvement.
Impact:
As a Module Development Specialist, you will play a pivotal role in shaping the skills and knowledge of agents, ultimately contributing to their professional development and success. Your work will directly impact the effectiveness and efficiency of our agent workforce, driving positive outcomes for the organization as a whole.
Motivation:
We are seeking a candidate who is motivated by the opportunity to create impactful learning experiences and contribute to the growth and development of others. The ideal candidate will be driven by the prospect of making a tangible difference in the performance and capabilities of our agent teams.
What We're Looking For:
- University degree, minimum S1
- Minimum 5 years-experience in Insurance industry as Agency Development
- Proven experience in structured module development, content creation, and public speaking.
- Strong communication and presentation skills, with the ability to engage and inspire audiences.
- A passion for learning and development, with a focus on creating innovative and effective training materials.
- Collaborative mindset, with the ability to work effectively within a team environment.
- Demonstrated critical thinking ability to assess training needs and develop solutions to address them.
- A commitment to continuous improvement and excellence in training design and delivery.
- Quick and responsive to changing circumstances while still focused on meeting the deadline
Our commitment to you
- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.
Learn more about opportunities with us at jobs.manulife.com
Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.
Visit www.Manulife.com to find out more.
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