Agency Development Specialist, Phoenix Arizona | Whitehouse Station, New Jersey
The Agency Development Specialist will support prospective agents through the onboarding process within an assigned regional territory—building strong relationships, ensuring a seamless experience, and identifying opportunities to grow Chubb’s producer network in alignment with our appetite and strategic objectives. The Producer Development team guides prospective agents through their journey with Chubb, from initial prospecting and vetting through appetite overviews, onboarding, and continued agency growth. Producer Development is part of Chubb Insurance Solutions Agency (CISA), Chubb’s owned agency.
Key Responsibilities:
- Manage the new agent journey within a defined regional territory, including prospecting, vetting, appetite overview, starting the onboarding process, and assisting with agency management to drive distribution growth.
- Apply knowledge of Chubb's target market appetite across commercial, personal, and accident & health/travel lines to evaluate prospective agents and recommend the appropriate appointment type, marketing resources, and underwriting support.
- Develop a strong command of Chubb's underwriting appetite and product portfolio across all business segments; effectively communicate key benefits and differentiators to newly appointed and developing agents.
- Conduct agency health checks at defined intervals following first year onboarding to evaluate the quality of the onboarding experience, especially tier classifications throughout CISA.
- Monitor and report on key performance indicators for newly appointed agents and brokers; present findings and make actionable recommendations to leadership regarding agency performance and retention.
- Collaborate across internal teams — including Producer Services, Production, Sales & Marketing, and Agency Education — to deliver a coordinated, high-quality experience for newly appointed agents and brokers.
- Leverage internal AI tools and platforms to enhance communication effectiveness, streamline workflows, and improve responsiveness.
- Perform daily administrative tasks to support the coordination and functionality of Producer Development activities, including maintaining documentation in applicable new agent onboarding applications.
- Communicate directly with internal partners and external agents to build credibility, strengthen relationships, and resolve issues promptly.
Qualifications
Experience & Education
The ideal candidate is relationship-driven, highly organized, and brings a working knowledge of the insurance industry — with the ability to manage multiple priorities in a fast-paced environment while consistently delivering strong producer experience.
Associate or bachelor’s degree preferred.
2+ years of experience in the insurance industry, including client-facing roles, producer management, or advisory positions.
Working knowledge of insurance products, distribution management, and agency operations across commercial, personal, or accident & health/travel lines.
Demonstrated ability to build and maintain productive relationships with internal and external partners.
Strong organizational skills with the ability to prioritize effectively across competing deadlines.
Excellent written and verbal communication skills with both internal and external audiences.
Proficient in Microsoft Office (Outlook, Word, Excel).
Openness to adopting internal AI tools and emerging technologies to enhance communication and workflow efficiency.
Ability to work independently in areas without defined workflows, as well as collaboratively within a team environment.
The pay range for the role is $75,000-$85,00. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Skills Required
- 2+ years of experience in the insurance industry, including client-facing, producer management, or advisory experience
- Working knowledge of insurance products, distribution management, and agency operations
- Ability to build and maintain productive relationships with internal and external partners
- Strong organizational skills and ability to prioritize competing deadlines
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office, Outlook, Word, and Excel
- Openness to adopting internal AI tools and emerging technologies
- Ability to work independently and collaboratively
- Associate or bachelor's degree
Chubb Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Chubb and has not been reviewed or approved by Chubb.
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Healthcare Strength — Healthcare coverage includes multiple medical plan options with preventive care, plus dental and vision, alongside HSAs/FSAs, telemedicine, and wellness resources. The breadth of offerings is presented as comprehensive for a large insurance employer.
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Retirement Support — A 401(k) plan with company contributions anchors the financial benefits, complemented by life and disability insurance. These programs reinforce long-term savings and protection.
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Strong & Reliable Incentives — Performance-based and year-end bonuses are part of the total rewards, with structured reviews supporting incentive opportunities. These components provide compensation beyond base salary.
Chubb Insights
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
