Field Advisor Enablement Consultant

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Springfield, MA, USA
Hybrid
Big Data • Fintech • Information Technology • Insurance • Financial Services
We help people secure their future and protect the ones they love.
The Role
The Opportunity
The Field Advisor Enablement Consultant is a key member of the MMFA Recruiting Team, focused on supporting day-to-day recruiter and field leader effectiveness through practical training, tools, and learning resources. This role is responsible for maintaining and delivering clear, consistent, and easy-to-use enablement materials that help recruiters execute efficiently and provide a strong advisor experience.
This position plays a hands-on role in supporting current recruiting efforts by coordinating learning activities, maintaining content, responding to field needs, and ensuring recruiters and leaders have timely access to the right tools, messaging, and guidance. The Advisor Recruiting Enablement Consultant partners closely with recruiters and internal stakeholders to keep training materials relevant, organized, and aligned to evolving business needs.
The Team
The MassMutual Financial Advisors (MMFA) Recruiting Team supports growth across the MMFA system by attracting high-quality advisors and enabling field recruiting teams to operate effectively. As the Learning and Performance Consultant, you will work closely with MMFA Home Office recruiters, field leaders, and internal partners to support recruiting operations through well-organized training materials, consistent tools, and responsive learning support.
The Impact
In this role, you will support recruiter and field leader success by maintaining and improving practical learning resources and recruiting tools that can be readily applied in day-to-day recruiting activities.
Key responsibilities but not limited to:
Training, Enablement & Performance Support
  • Coordinate onboarding and ongoing learning support for MMFA recruiters and field leaders.
  • Maintain practical recruiting tools such as interview guides, talk tracks, candidate messaging templates, and objection-handling resources.
  • Update and maintain recruiter enablement decks and standardized recruiting materials used across the field.
  • Support data review and assist with streamlining case design or training-related processes as needed.

Content Management & Learning Support
  • Maintain a centralized, organized content library with current, compliant, and field-ready recruiting materials.
  • Assist with updating learning content related to advisor compensation, transition support, and platform information, ensuring materials are clear and easy to understand.
  • Apply basic instructional design principles to ensure content is straightforward, accessible, and usable for different audiences.

Insights & Continuous Improvement
  • Gather feedback from recruiters and field leaders to identify gaps, issues, or improvement opportunities in training and tools.
  • Track usage and effectiveness of learning materials and recommend updates based on feedback and observed needs.
  • Escalate recurring issues, risks, or content gaps to leadership as appropriate.

Collaboration & Stakeholder Support
  • Partner closely with MMFA recruiters, field leaders, and internal teams to respond to learning and enablement needs.
  • Ensure materials remain aligned with Legal, Compliance, and Brand requirements. Provide reporting, updates, and administrative support to leadership related to learning initiatives and enablement efforts.

Minimum Qualifications
  • Bachelor's Degree
  • 3+ years of experience supporting training, learning, enablement, or performance support activities
  • 3+ years' experience creating, updating, or maintaining learning or enablement materials (e.g., decks, guides, job aids, templates, playbooks, or toolkits) used by internal stakeholders.
  • 3+ years' experience using Microsoft 365 tools (PowerPoint, Word, Excel, SharePoint, Teams) for content creation, collaboration and data analytics.
  • 2+ years' experience working with/ supporting / being exposed to financial advisors or agencies

Ideal Qualifications
  • Experience as a financial service's financial services recruiter
  • Strong collaboration and problem-solving skills with experience operationalizing governance and stakeholder reporting
  • Ability to communicate clearly in writing and verbally, with experience translating complex or technical information into clear, easy-to-use content.
  • Demonstrated ability to gather and incorporate stakeholder feedback to update learning materials or tools (e.g., surveys, informal feedback, usage data).
  • Knowledge of wealth management, insurance products and career distribution
  • Experience managing stakeholder facing platforms and/or data management tools
  • Strong financial acumen
  • 2+ years' experience organizational skills with the ability to manage multiple requests, updates, and priorities simultaneously while meeting deadlines.

What to Expect as Part of MassMutual and the Team
  • Regular meetings with the Field Recruiting & Development Team
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-RS1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Salary Range: $84,100-$110,300

What the Team is Saying

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The Company
HQ: Springfield, MA
6,000 Employees
Year Founded: 1851

What We Do

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people. Together, we’re stronger.

Why Work With Us

MassMutual has the financial security and stability of a 170+ year old company, with the culture and energy of a startup. We work every day with the customer front of mind to build the best digital experience in the industry.

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MassMutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe in capitalizing on the best of being together in our offices as well as personal flexibility. Our workplace philosophy puts office collaboration first, combined with flexibility to work remotely.

Typical time on-site: 3 days a week
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