Advisor IT Data Network Operations & Support

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Employee Type:

At Enbridge, we are committed to delivering safe, reliable energy while advancing operational excellence, innovation, and sustainable growth. We are looking for an Advisor IT Data Network Operations & Support to help design, build, deploy, test, and support our enterprise network infrastructure.

In this role, you will apply your technical expertise across Cisco LAN/WAN/Wi-Fi environments while supporting network operations, automation, projects, and the Pre-Production Network Lab. You will also contribute to technology validation, proof-of-concept testing, and the continuous improvement of our network infrastructure.

If you thrive in a fast-paced, collaborative environment and enjoy solving complex technical and operational challenges, we encourage you to apply today!

Note: There are two positions available for this opportunity.

What You Will Do:

• Provide operational support for enterprise network services, including incident response, troubleshooting, root cause analysis, and resolution of complex network issues.
• Design, configure, deploy, test, and optimize large-scale Cisco LAN, WAN, Wi-Fi, and SD-WAN infrastructure, while supporting the integration of new technologies into existing network environments.
• Support the Pre-Production Network Lab, including software, hardware, configuration, and design validation, as well as proof-of-concept and pre-deployment testing.
• Develop automation solutions for routine network activities and support the use of automation and Infrastructure as Code tools to improve operational efficiency and consistency.
• Provide technical expertise and guidance through SME groups, coordinate small team efforts, and participate in incident reviews, CAB and TAB meetings.
• Develop and maintain technical documentation, including network designs, configuration standards, test plans, operational procedures, and implementation guides.
• Identify and document network risks, support remediation activities, and collaborate with internal teams and vendors to ensure service quality and SLA compliance.

Who You Are:

• University degree or two-year technical diploma in IT, Computer Science, Networking, Engineering, or a related field, or an equivalent combination of education and experience.
• 4+ years of demonstrated experience designing, building, deploying, testing, and supporting large-scale Cisco LAN/WAN/Wi-Fi infrastructure.
• 5 or more years of related experience and relevant Cisco certifications, such as CCNA or higher, are preferred.
• Strong hands-on knowledge of enterprise networking technologies and protocols, including Cisco routers, switches and wireless, Versa SD-WAN, BGP, OSPF, EIGRP, MPLS, VxLAN, VPC, VSS, and data centre networking technologies.
• Experience with network QA, pre-deployment validation, structured testing, proof-of-concept initiatives, and network security practices, including technologies such as Cisco ISE, RADIUS, and TACACS.
• Experience with network automation, scripting, and configuration management using technologies such as Python, Bash, PowerShell, Ansible, Terraform, Azure Bicep/ARM, GitOps, Cisco Catalyst Center, and Versa Director.
• Familiar with cloud-native and DevOps technologies, including Azure, OCI, Google Cloud, Kubernetes, Docker, CI/CD, Agile, DevOps, and DevSecOps, along with monitoring tools such as SolarWinds, NetBox and Splunk.
• Demonstrated strong systems thinking, problem-solving, troubleshooting, project coordination, and communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Experience with ServiceNow and ITIL processes is an asset.

Working Conditions:

• Typical Office environment.
• The role may require infrequent travel within Canada and to the United States.
• Participation in operational support activities and network implementations may occasionally require flexibility outside regular business hours.

Salary:

• Ranges from $90,000 – $120,000 CAD for Ontario locations based upon candidate’s experience, skills, and internal equity.
• Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
• Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

Enbridge is committed to using AI responsibly. AI may assist with certain recruiting activities, but it is not used to make employment decisions. All employment decisions are made by people.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com