Advising Services Coordinator-2

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match 
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

JOB PURPOSE:

The Senior Advising Services Coordinator is responsible for functioning as a team lead in the Chadwick A. Boseman College of Fine Arts Center for Student Success and providing comprehensive and complex academic advising/counseling, support and admissions services to continuing students, particularly those with difficult circumstances, and prospective students through evaluation, advising and other student support services.
 

SUPERVISORY AUTHORITY:

Responsible for orienting and training others, assigning and reviewing their work, monitoring budgets and business affairs. Incumbents typically work with general direction and supervision received from the director, associate/ assistant dean or dean.

NATURE AND SCOPE:

Internal contacts include administrators, faculty, students and staff of the department and the University at large. External contacts include consultants, vendors, representatives from other colleges and universities, visitors and the general public.

PRINCIPAL ACCOUNTABILITIES:

• Assist the Director with admission processing for the College.
• Advise students individually and/or with groups regarding academic core and/or departmental requirements, appropriate class selection, academic policies and procedures, and campus resources.
• Compile and maintain electronic and hardcopy schemes for each department in the College.
• Serve as the liaison between the College and the Office of the Registrar to assist with all matters relating to Special Grade Reports, withdrawals, and other registration/enrollment issue.
• Attend meetings with internal constituents on behalf of the Center for Student Success related to WorkDay, BisonHub, or other enrollment/advising platforms. 
• Review placement tests and certifications with students to ensure they are fulfilling requirements and are placed in the proper classes or programs.
• Assist students with identification of long-term goals and career plans.
• Work to position students to meet requirements for graduation within appropriate periods of time while preparing them to meet future goals.
• Keep up with registration deadlines and help make sure students register on time.
• Assist students with any changes in their course of study.
• Meet with students regularly to review degree progress and graduation requirements.
• Advise special populations of students within scope of responsibility, such as new or transfer students, undeclared majors, etc., assisting in exploration of academic programs, and focusing on academic direction, procedures, policies, and available resources.
• Maintain advising records and confidential student evaluation records.
• Utilize HU information systems to support delivery of advising services.
• Serve on appropriate department, college and/or campus advisory committees.
• Attend college fairs to meet with potential students.
• Manage the email account for the Center for Student Success.
• Perform related duties as required or deemed necessary to meet the Academic Advising goals within the Advisor's scope of responsibility.

CORE COMPETENCIES:  

• Knowledge of student advising, student development theory, and/or career development theory.
• Knowledge of current market and job trends relevant to preparing students for the world of work in the Fine and Performing Arts.
• Knowledge of and ability to coordinate programs and utilize technology.
• Ability to uphold basic ethical practices of the National Academic Advising Association (Nacada).
• Ability to demonstrate good judgment and analysis in decision-making and problem-solving.
• Ability to commit to the highest level of professionalism, ethical standards, confidentiality, and sensitivity to information and records.
• Ability to participate in evening, weekend and travel commitments as necessary.

MINIMUM REQUIREMENTS:

• This position requires a Bachelor’s degree or work experience directly related to the Advisor's specific responsibilities with a minimum of five years of experience in advising or related academic functions within higher education.
• Ability to exhibit creativity, self-direction, and the capacity for independent work, multi-tasking, and excellent organizational skills.
• Knowledge and understanding of education and degree requirements for students wanting to graduate.
• Superb communication and public speaking skills, and strong attention to detail.
• Excellent interpersonal skills, especially with students.
• Understanding of the skills and education necessary for students to enter various professions in the Fine and Performing Arts.

Compliance Salary Range Disclosure

$84,000-$94,000