Title Quality Monitoring Manager - Advice
Department FIL Wealth Management Ktd
Location Kingswood
Reports To Head of Training and Competence
Level 5 (Manager)
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.
Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.
As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.
About your team
The work of the Quality Monitoring (QM) team is vital to ensure the regulated advice provided to our clients is of the highest quality, in terms of suitability, accuracy and adherence to legal and regulatory requirements.
About your role
Following our prescribed processes, the team check both pre-and post-sale advice and carry out observations of adviser/client meetings to ensure clients are given suitable advice which meets their objectives, following our internal processes and meeting legal and regulatory disclosure requirements. The team offers a wide range of advice, restricted to Fidelity products and a limited range of Fidelity funds, so the team needs to be familiar with ISAs, Investment Accounts, pensions and retirement income planning products such as annuities, and the tax and financial planning considerations for each.
About you
Essential requirements
- Diploma in Regulated Financial Planning or equivalent (E)
- Current CPD record (E)
- Technical expertise in pensions and retirement planning (E), ideally including safeguarded pension benefits and complex retirement advice (D)
- Broad knowledge of holistic financial planning (E)
- Strong communication skills with the ability to provide constructive feedback and encourage development of others (E)
- A strong eye for detail (E)
Desirable attributes
- Advanced Diploma and/or Pension Transfer Specialist qualification (D)
- Technical understanding of safeguarded pension benefit transfers, complex retirement advice and pension switching (D)
- Experience of working in a regulated environment/knowledge of FCA rules in relation to regulated financial advice (D)
- Intelligent Office experience (D)
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Skills Required
- Diploma in Regulated Financial Planning or equivalent
- Current CPD record
- Technical expertise in pensions and retirement planning
- Broad knowledge of holistic financial planning
- Strong communication skills and ability to provide constructive feedback and encourage development
- Strong attention to detail
- Experience with safeguarded pension benefits and complex retirement advice
- Advanced Diploma and/or Pension Transfer Specialist qualification
- Technical understanding of safeguarded pension benefit transfers, complex retirement advice, and pension switching
- Experience working in a regulated environment and knowledge of FCA rules for regulated financial advice
- Intelligent Office experience
Fidelity International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity International and has not been reviewed or approved by Fidelity International.
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Parental & Family Support — Family leave and carers’ support are emphasized via equalized paid parental leave globally and enhanced maternity/adoption policies. Inclusive provisions also cover carers’ leave and compassionate leave to support diverse family needs.
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Healthcare Strength — Healthcare benefits and private medical insurance are consistently highlighted as part of the core package across locations. Wellbeing resources, including an Employee Assistance Programme and menopause support, reinforce the depth of health coverage.
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Retirement Support — Pension and retirement savings are positioned as a strong element of the total package in multiple markets. Retirement design is frequently cited alongside paid time off and flexibility as part of a solid overall offer.
Fidelity International Insights
What We Do
Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. *Data as of 31 March 2021
