Advertising & Sales - Sales Coordinator

Posted Yesterday
Be an Early Applicant
New York, NY, USA
In-Office
32-35 Hourly
Entry level
Hospitality
The Role
Provides administrative and sales support to hotel managers by preparing correspondence, maintaining account and reader files, entering group information and work orders, processing client inquiries, coordinating amenities and packages, handling calls and mail, and supporting reception and business center operations. Requires strong organization, communication, computer proficiency, accuracy, and the ability to work independently and collaboratively.
Summary Generated by Built In

Omni Berkshire Place

This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city’s most illustrious sites like Fifth Avenue Shopping, St. Patrick’s Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary décor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.

 

The Omni Berkshire Place’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

Schedules and prioritizes work load to meet deadlines of all managers.

•Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.

•Maintains reader files.

•Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.

•Checks own mailbox in the morning and afternoon.

•Answers calls to sales office by third ring.

•Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received.)

•Enters group information (sites, resumes) in Access.

•Enters work orders in Synergy as directed by managers.

•Assists unassigned managers as needed.

•Updates bulletin boards on assigned months.

•Gathers materials and mails packages to clients as necessary.

•Takes detailed inquiry leads and submits to appropriate manager.

•Inputs amenities into Epitome for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)

•Processes outgoing mail.

•Covers for reception during lunch

•Takes minutes at committee/assistant meetings as directed.

•Assists with Business Center issues 

  • Check daily computer/printer is in working order.
  • Check/fix paper jams.
  • Refill paper / Refill toner
  • Order Toner cartridges through Birchstreet
  • Assist guests with IT or printer issues

•Must be able to work alone as well as work well with others.

•Must have good communication skills.

•Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).

•Previous knowledge of Salesforce, Opera and Synergy preferred.

•Must have good organizational skills.

 

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Skills Required

  • Strong communication skills
  • Strong organizational skills
  • Advanced computer proficiency
  • Proficiency with Microsoft Word, Publisher, Outlook, and Excel
  • Ability to work independently and collaboratively
  • Previous knowledge of Salesforce, Opera, and Synergy

Omni Hotels & Resorts Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Omni Hotels & Resorts and has not been reviewed or approved by Omni Hotels & Resorts.

  • Healthcare Strength — Health coverage is presented as comprehensive, including medical, dental, vision, telemedicine, employee assistance, and disability options. Feedback suggests these offerings exceed a basic hospitality package when combined with other core benefits.
  • Retirement Support — Retirement benefits include a 401(k) with employer match, complemented by savings options such as HSAs and FSAs. Feedback suggests these elements add meaningful long-term value alongside base pay.
  • Wellbeing & Lifestyle Benefits — Travel and lifestyle discounts—covering hotel rooms, dining, spas, retail, transportation, and theme parks—are highlighted as strong perks. Tuition assistance, education discounts, leadership development, and hardship support further enhance the overall benefits experience.

Omni Hotels & Resorts Insights

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The Company
HQ: Dallas, TX
8,190 Employees

What We Do

Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One"​ associate empowerment program.

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