Adverse Subrogation and Arbitration Specialist

Location(s)

Dallas, Texas, P&C-N Stephanie Street-Henderson-NV

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.

Position Summary:

The Adverse Subrogation and Arbitration Specialist at Kemper plays a critical role in resolving claims and handling intercompany arbitration cases. This position involves reviewing subrogation demands,  and moving claims to successful resolution. Additionally, the specialist will respond to arbitration cases and may serve as an unbiased arbitrator.

Position Responsibilities:

• Review subrogation demands based on liability and claim merits.
• Ensure timely notifications and compliance with state requirements and company guidelines.
• Maintain an active diary and proactively evaluate and resolve third-party damages.
• Negotiate settlements with third parties and prepare payments for property damage, attorney fees, and other expenses.
• Handle multiple systems (E-Subro Hub, Claims Center) to resolve claims efficiently.
• Respond to intercompany arbitration cases and serve as an arbitrator when required.
• Verify coverage and liability decisions, review property damage claims, and secure damage valuations.
• Submit claims for manager approval when exceeding settlement authority.
• Prepare concise written contentions supported by evidence for arbitration.
• Ensure timely and professional responses to all communications.
• Resolve claims in accordance with regulatory and jurisdictional requirements.

Position Requirements:

• Minimum 3 years prior auto liability claims handling experience.
• High school diploma or GED, Four-year college a plus.
• Excellent written and verbal communication skills.
• Be detail oriented with strong planning and organization skills
• Proficient computer skills.
• Ability to negotiate.
• Bilingual English/Spanish is a plus.
• Sponsorship is not accepted for this opportunity.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles.  

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.