Interested in a career at Langara College?
Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!
Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.
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Job Title:
Employee Group:
Employee Type:
Permanent
Start Date:
End Date (if applicable):
Job Summary:
Working as a part of the External Relations and Community Engagement team, the Advancement Database and Events Coordinator will function in a capacity to provide administrative support to the Advancement department, and provide support to other VP external events and activities. Reporting to the VP, External Relations and Community Engagement, the coordinator is responsible for the ongoing management of the Foundation’s award management database (Access), and data entry and reporting related to the Foundation’s CRM Database. The coordinator will provide front desk support to the Advancement, Communications & Marketing and Integrated Planning and Accountability departments. The incumbent will need knowledge in database management and development while working with departments across campus to promote, support, and advance fundraising and alumni initiatives and priorities.Job Description:
Duties & Responsibilities:
Donor Database and Award Database:
- Maintains the Raiser’s Edge CRM software under the direction of the Accounting Manager, including the management of data, processes and reporting.
- Ensures data integrity, functionality of, and reporting from the Raiser’s Edge database and RE NXT.
- Develops customized queries, reports and donor lists utilizing thoughtful data analysis and strategic skills to support the fundraising activities of Foundation and Advancement teams.
- Performs routine database maintenance and other quality control procedures including monthly, quarterly and yearly data clean ups, including the elimination of duplicate records, running global changes as necessary.
- Produces and oversees the integrity of mailing lists for the department’s direct mailing and online marketing activities.
- Provides necessary training and troubleshooting to site staff on Raiser's Edge.
- Creates proposals, stewardship reports and reporting metrics that support department initiatives.
- Develops Access database for award management, including data modeling, and creation of tables, queries, forms, and reports.
- Maintains and supports Access database management systems. Support includes identifying, testing, and implementing database fixes and enhancements, maintaining data dictionaries, data models and physical databases, and other relevant systems documentation.
- Oversees alumni data migration to Raiser’s Edge.
- Performs data entry into Raiser’s Edge CRM software under the direction of the Manager.
- Ensures data integrity, functionality of, and reporting from the Raiser’s Edge database and RE NXT.
- Run reports and donor lists utilizing thoughtful data analysis and strategic skills to support the fundraising activities of Foundation and Advancement teams.
- Produces and oversees the integrity of mailing lists for the department’s direct mailing and online marketing activities.
- Provides necessary training and troubleshooting to site staff on Raiser's Edge.
- Creates proposals, stewardship reports and reporting metrics that support department initiatives.
- Develops Access database for award management, including data modeling, and creation of tables, queries, forms, and reports.
- Maintains and supports Access database management systems. Support includes identifying, testing, and implementing database fixes and enhancements, maintaining data dictionaries, data models and physical databases, and other relevant systems documentation.
- Support projects related to CRM database
Advancement administrative support:
- Works as part of the Advancement team to support programs, campaigns, projects, and special events, managing a high volume of work, prioritizing tasks and requests from various sources.
- Responds to and follows up on all alumni and Foundation inquiries.
- Accurately builds and maintains awards databases.
- Creates proposals, stewardship reports and reporting metrics that supports department initiatives.
- May perform financial tasks (e.g., banking deposits) under the direction of the Accounting Manager.
- Manages the Raiser’s Edge CRM software under the direction of the Accounting Manager, including the management of data, processes and reporting. Leads projects related to the CRM database.
- Works as part of the Advancement team to support programs, campaigns, projects, and special events, managing a high volume of work, prioritizing tasks and requests from various sources.
- Collaborate with department to plan and coordinate mailouts.
- Supports the administrative needs of the awards program.
- Support foundation and alumni newsletters and websites.
- Recruits and coordinates SWAP students and activities.
- Recruits and coordinates volunteers and volunteer activities.
- Responds to and follows up on all alumni and Foundation inquiries.
- May perform financial tasks (e.g., banking deposits, receipting, gift entry and processing) under the direction of a superior.
- Supports projects related to the CRM database.
- Works as part of the Advancement team to support programs, campaigns, projects, and special events, managing a high volume of work, prioritizing tasks and requests from various sources.
- Provides general information and assistance to students, faculty, support staff, administrators, alumni, and other visitors to the office.
- Opens, sorts, processes and prioritizes incoming/outgoing mail and initiates action where appropriate in a timely manner.
- Prepares meeting agendas and meeting packages, and ensures that relevant information is circulated prior to meetings.
- Provides administrative support for Foundation Board meetings, including arranging catering, boardroom setup and taking minutes.
- Organizes, schedules, and attends all departmental meetings. Organizes room bookings, catering, and equipment, as required.
- Prepares and sends letters with student thank you letters/cards to donors or department chairs.
- Collaborate with department to plan and coordinate mailouts.
- Maintains office equipment and stationary supplies.
- Supports the administrative needs of the awards program.
- Support foundation and alumni newsletters and websites.
- Recruits and coordinates SWAP students and activities.
- Recruits and coordinates volunteers and volunteer activities.
- Responds to and follows up on all alumni and Foundation inquiries.
- Performs financial tasks (e.g., banking deposits, receipting, gift entry and processing) under the direction of manager.
Performs other related duties and/or projects, as assigned.
D. Qualifications Required:
Education & Experience
- Completion of a two-year diploma in marketing, business administration, communications, fundraising, or equivalent.
- A minimum of two (2) years of experience working in preferably in a post-secondary educational environment in alumni relations or marketing (or equivalent).
- An equivalent combination of education and experience may be considered.
- Experience using office productivity software, including word processing (MS Word), spreadsheets (Excel), and presentation software (PowerPoint/Keynote).
- Experience working with database software (e.g. Access)
- Experience working with content management software (e.g., Campaigner, Cascade Server).
- Experience working with social media platforms (e.g., LinkedIn, Twitter, Facebook, etc.).
- Experience working with relationship management software (e.g., Raiser’s Edge).
- Knowledge of post-secondary policy, procedures, and programs is preferred.
Skills & Abilities
- Excellent verbal, presentation, and written communications skills.
- Strong interpersonal, organizational, and problem-solving skills.
- Strong public relations and customer service skills.
- Demonstrated ability to work independently and as a part of a team.
- Demonstrated ability to exercise a high level of initiative and responsibility.
- Demonstrated ability to use tact and discretion in dealing with the public or settle complex requests or complaints.
- Demonstrated ability to remain current with trends in alumni relations and community engagement.
- Demonstrated ability to work well under pressure.
- Demonstrated ability to interpret and apply College, governmental, and departmental policies, procedures, and guidelines.
- Excellent attention to detail.
Additional Info:
Working Conditions
- Must have a valid BC Driver License.
- Must be able to lift 20lb.
- May occasionally work weekends and evenings to attend functions, events, etc.
- In order to meet appropriate deadlines, vacation time will need to coincide with low service periods.
Hours & Days of Work: Monday through Friday, 8:30am to 4:30pm.
Why Join Langara?
At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.
** Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual **
We offer the following benefits:
Extensive medical, dental, and vision coverage
Hybrid-work program for eligible positions
Generous vacation package plus paid time off during college winter closure (1 week in December)
Employer paid defined benefit pension plan
Potential eligibility for educational, training, and developmental programs
Access to on-site daycare subject to availability
Tuition waivers for courses at Langara College, subject to space availability
Course/program tuition reimbursements
Wellness classes and campus engagement events
Salary Range:
$31.72 - $36.32 per hour
Pay Grade:
Scheduled Weekly Hours:
Hours may vary according to the needs of the department.
Compressed Workweek (Fortnight):
No
Closing Date:
People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please contact us.
If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please contact our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the CUPE Collective Agreement. Please quote the job requisition title and number with your previous employee ID and last day worked at the College. Please do not email if you worked at the College more than 5 months ago or if you worked in a different union.
Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.
We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.
Langara is committed to enhancing our diverse workforce.
Skills Required
- Completion of a two-year diploma in marketing, business administration, communications, fundraising, or an equivalent combination of education and experience.
- At least two years of experience, preferably in a post-secondary educational environment, in alumni relations, marketing, or an equivalent field.
- Experience using office productivity software, including Microsoft Word, Excel, and PowerPoint or Keynote.
- Experience working with database software such as Microsoft Access.
- Experience working with content management software such as Campaigner or Cascade Server.
- Experience working with social media platforms such as LinkedIn, Twitter, or Facebook.
- Experience working with relationship management software such as Raiser's Edge.
- Valid British Columbia driver's license.
- Ability to lift 20 pounds.
- Knowledge of post-secondary policies, procedures, and programs.
- Excellent verbal, presentation, and written communication skills.
- Strong interpersonal, organizational, problem-solving, and customer service skills.
- Ability to work independently and collaboratively, exercise initiative, handle pressure, and use tact and discretion.
- Ability to interpret and apply college, governmental, and departmental policies and procedures.
- Excellent attention to detail.
What We Do
Langara College is a public degree-granting post-secondary institution in Vancouver, British Columbia, Canada. It provides University, Career, and Continuing Studies programs and courses to thousands of students annually. Also known as 'house of teachings' (snəw̓eyəɬ leləm̓), the college offers a broad academic range with over 1,700 courses and 130 programs, emphasizing career-focused and hands-on learning.
