About the Role
As an Ads Ops Associate, you will be an integral player in the overall Ads supply strategy team. You'll take full ownership of executing day-to-day operations of our merchant campaigns, ensuring efficiency, productivity, and smooth workflow. This role involves a mix of administrative tasks, process improvements, and operational support. The ideal candidate is detail-oriented, has strong analytical skills, and can thrive in a fast-paced environment.
What Will You Do
- Executing campaign creation of our merchants through our inhouse portal and assist in troubleshooting to our product managers and engineers
- Proactively improve the operation process in the team and act on how to drive a faster, effective, and efficient execution process
- Learn to introduce beneficial business changes through well-written document; validate the hypotheses through A/B test or other robust experimentation method
- Support and coordinate with multiple stakeholders to ensure seamless workflow, update relevant changes and address any operational issues
- Optimize and automate solutions by leveraging Data Sciences and Product resources
What Will You Need
- Minimum 3 year of working experience
- End to end the problem-solving mindset that can work well with stakeholders
- Basic data analytics capability, having capability in SQL is a plus
- Experience in Growth, Product Management, and Data team is a plus
- A proactive team-player who can work under pressure and tight deadlines
- Strong project management skills to manage complex projects and to prioritize and effectively collaborate with multiple internal and external stakeholders
- Open to acquiring new skills and taking on diverse projects
About the team
Our GoFood team consists of 100+ zealous folks from various disciplines. As Nasi Goreng is to the people of Indonesia, we are to Gojek: providing the nourishment to sustain our business from the inside out. Our main responsibility is to cater to customers with the best selection of food at the most affordable prices. Our GoFood Ads business team plays a crucial role in helping merchants grow their businesses through ads solutions, and in scaling Gojek’s revenue. On a day-to-day basis, we try to understand various merchants’ needs - from large fast food restaurants to small UMKM merchants, and then design personalized and impactful ad solutions for them.
Our main responsibility is to constantly ensure that GoFood maintains its position as a market leader in a sustainable manner. How does one achieve this, you may ask? By becoming strategic, data-driven, yet pragmatic in everything that we do. Along with a common drive to use technology to better our community, given the nature of our department, our team bonds over our shared love for good food and the best spots to eat in town. We’re the literal embodiment of Foodies (who can blame us when we work for one of the largest food delivery platforms in Asia!). We’ve also been having fun with board games! (Avalon and Mafia are team favorites).
Top Skills
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
