Administrator

Job Description:

Care Floor Administrator  Richmond Village Nantwich St Joseph’s Way, London Road , CW5 6LZ ​ Working hours and salary £11.60ph & Excellent Benefits 25hrs - Mon - Fri 9.30- 2.30pm
Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class service. As the Care Floor Administrator at Richmond Village Nantwich, you’ll provide administrative support to the Care Home and Head of Care, ensuring a professional and efficient service is provided at all times. What your typical day involves  

• Maintaining DoLs applications - tracking progress and chasing applications as required.
• Entering incidents, accidents, complaints and compliments on the Datix system.
• Ensuring an accurate inventory is kept of all medical equipment and adequate stock levels are maintained at all times including stationary, paperwork forms and all clinical and non-clinical equipment.
• Updating and maintaining all relevant systems and electronic files within the given time scales such as the rota for payroll, agency staff hours and the supervision tracker.

• Assisting with telephone handling, including taking enquiries from relatives and other professionals and acting as a receptionist to the Care Home as required.
• Booking hospital transport to out-patient appointments. 
• Dealing with residents’ post, ensuring the correct authorisation is obtained and requesting any necessary funding for residents

Who we’re looking for  You hold a minimum of 5 GCSEs (or equivalent) at Grade C or above (including English and Maths) and a Level 3 NVQ in Business Administration and experience of working within a care home environment would be advantageous. With previous experience in an office environment, you’re confident using Microsoft Office, specifically Word and Excel. Friendly and professional, both face to face and over the phone, you’re organised and able to work well within a team. With a dedicated and efficient work ethic, you thrive in a busy environment and are able to handle a varied workload. What we’ll offer you in return

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. 
• Free meal with every shift
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans – Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the Uk.

Why Bupa?We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: [email protected]

Time Type:

Full time

Job Area:

Care Home - Facilities & Home Support

Locations:

Richmond Nantwich Village