Description
Position Overview: This role will provide dynamic cross-functional support for CFI’s front office, performing a variety of administrative and clerical tasks as well as providing Customer Service support. Individual will own responsibility for maintaining all aspects of the daily front office operations.
Essential Job Functions:
• Greet and manage lobby guests by directing and enforcing all GMP and Safety compliance policies for visitors, vendors, etc.
• Coordinate front-desk activities, including petty cash, distributing mail/packages, redirecting phone calls, and radio correspondence.
• Maintain updates for company documents, including phone list and plant maps.
• Ability to multi-task, prioritize and manage time effectively
• Provide support to the customer service team by managing recurring administrative tasks
• Assist Human Resources with applicant reference checks/verification of employment
• Assist in planning, coordinating, and managing employee lunch events
• Provide support to department managers and directors with special projects and other assigned tasks as needed.
Non Essential Job Functions:
• Assist other departments, as needed, with regards to administrative tasks, including daily Supervisor Reports
• Maintain records for sales & use tax and CFI utilities
• Manage information sharing via internal TV system
Requirements
Requirements:
• 1-2 years of experience working in an office setting
• Exceptional written and verbal communication skills, including telephone etiquette
• Well organized, dedicated, reliable, and flexible
• Must be self-motivated and able to work independently
• Experience using Microsoft Office
• Strong attention to detail aptitude
• Confidentiality required
Other Skills/Abilities:
• Microsoft NAV Experience preferred
• Food Manufacturing Experience is preferred
• Ability to multi-task and manage staff, in a fast paced environment
• Ethical conduct
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
The employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Vision abilities required for this job include close vision.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Skills Required
- 1-2 years of experience working in an office setting
- Exceptional written and verbal communication skills, including telephone etiquette
- Microsoft Office experience
- Ability to work independently and remain self-motivated
- Strong organization, reliability, flexibility, and attention to detail
- Ability to multitask, prioritize, and manage time effectively
- Ability to maintain confidentiality and demonstrate ethical conduct
- Microsoft NAV experience
- Food manufacturing experience
- Ability to manage staff in a fast-paced environment
What We Do
Creative Food Ingredients, Inc. specializes in producing and selling baked ingredient products, including cookie crumbs, crushed cookies, and crumble toppings, to the prepared dessert, confectionery, ice cream, and nutritional bar industries. Based in Perry, New York, the company serves customers across North America and internationally, focusing on product excellence, food safety, and quality in the manufacturing of custom cookie-related ingredients.









