Sapphire Utility Solutions are a leading provider of award-winning services to the clean water, wastewater, gas, digital networks and highways sector. Established in 2013, we have quickly gone from strength to strength and continue to grow.
We are looking for an experienced Office Administrator to join our administration team here at Sapphire Utility Solutions based at our site on Pride Park.
The role is vital to business reporting and will responsible for managing and distributing reports to business and board.
The applicant must have string administration skills, and be able to work to deadlines. This is a varied role,
About the role
- Location: Pride Park, Derby, DE24 8JH
- Hours: 40 hours per week, Monday to Friday, 7:00am to 3:30pm
- Lunch Break: 30 minutes
- Salary: from £26,500 to £28,000
Role duties:
- General day to day administration, producing a high level of support to the department.
- Updating our in-house database system.
- Develop and maintain an effective filing system.
- Producing reports for managers
- Monitor and react to a range of data generated within the business.
- Manage phone calls, enquiries, and requests.
- Liaison with all internal staff regarding related queries, dealing with queries where possible or passing through to the team as necessary.
- Updating records will include working on various databases as well as Microsoft office including Excel at an intermediate level.
- General scanning, filing, as and when required by the department.
Experience/must haves for the role:
- Excellent communication and interpersonal skills.
- Excellent organisational skills, and time management.
- IT literate with good typing skills and confident using a range of fleet management systems also standard email, word processors, presentations and must be proficient in excel.
- Customer service skills, and the ability to converse at all levels.
- Problem-solving skills.
- Able to work within a team, take direction from others and collaborate with others.
- Proficient in the use of MS Outlook, Word, Excel and Powerpoint.
Skills Required
- Strong administration skills and ability to work to deadlines.
- Excellent communication and interpersonal skills.
- Excellent organisational skills and time management.
- IT literate with good typing skills and confidence using fleet management systems and databases.
- Proficient in Microsoft Outlook, Word, Excel and PowerPoint (Excel proficiency required).
- Customer service skills and ability to converse at all levels.
- Problem-solving skills.
- Ability to work within a team, take direction, and collaborate with others.
What We Do
Lanes Group is the UK's largest privately owned drainage and wastewater utility specialist, providing comprehensive drainage, sewerage repair, and railway works. Serving sectors including water utilities, rail, highways, and energy, the company offers expert services such as CCTV drainage surveys, pipe rehabilitation, and liquid waste removal. They are driven by core corporate values of innovation, integrity, and collaboration.
