Administrator-Welcome Centre

Posted Yesterday
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Hiring Remotely in United Arab Emirates
Remote
Entry level
Logistics • Professional Services • Security • Hospitality
The Role
Coordinate Welcome Centre arrivals for site-based new joiners in Dubai: receive and safekeep passports, record arrivals in HR360, ensure attendance at EIDs/medicals/trainings, conduct HRI sessions, assist newcomers with policies and queries, and propose process improvements to speed and enhance the arrivals experience.
Summary Generated by Built In

We are currently recruiting for an Administrator to join our Welcome Centre team in Dubai.

Scope: Proficiently coordinate and support daily operations, facilitating a seamless experience for new joiner site-based employees, focusing on the fastest time through the arrivals process, passing the information on to the onboarding process, and ensuring the comfort of all new joiners throughout their arrivals journey.

Financial:

  • Passports to be handled with care and avoid misplacing of passports. 
  • Ensure 100% attendance on EIDs/Medicals/Trainings appointments

Customer:

  • Assist all new joiners to understand TG’s key policies. 
  • Ensure the comfort of all new joiners by proving them hassle free service. 
  • Accommodate and resolve queries and concerns of all new joiners during their journey through arrivals process.

Process:

  • Collect the passports of all new-joiner employees for Medical and EID process ensuring the safekeeping of the passports. 
  • Mark new joiners as arrived on HR360 upon their arrival. 
  • Conduct HRI sessions for all new joiners. 
  • Receive new joiners from Airport & Update on HR360 along with email.

Innovation:

  • Continuously suggest improvements to the arrivals process to make employees’ journeys more comfortable and enhance efficiency by reducing the time in arrivals process.

Selection Criteria:

  • English level should be 3 as per TG EPT standards. 
  • Intermediate knowledge along with hands-on experience on MS Office applications. 

    o MS Excel – Intermediate Level

    o MS Word – Basic

    o Outlook – Should have knowledge on how to read/write/send emails on Outlook.

  • Preferably a diploma holder (Higher secondary academic qualifications will also be considered as a second priority)
About UsOffering flexible solutions for all the UAE’s staffing needs since 2001, Transguard Group is the region’s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region’s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they’re needed.

Skills Required

  • English level 3 (TG EPT standards)
  • Hands-on experience with MS Office (intermediate)
  • MS Excel - Intermediate level
  • MS Word - Basic
  • Outlook - ability to read/write/send emails
  • Diploma preferred (higher secondary considered second priority)
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The Company
Year Founded: 2001

What We Do

Transguard Group is a leading business support and outsourcing provider in the UAE, specializing in cash services, security, manpower, and integrated facility services.

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