What’s the role?
To deliver a first-class administrative service to a small portfolio of clients in line with the defined business activities. To maintain and enhance client relationships within own portfolio. All tasks to be carried out efficiently and effectively, in accordance with Gen II procedures. You will be responsible for coordinating administrative tasks, managing documentation, and providing support to various departments within the organization.
What you’ll be doing
- Administration of a portfolio of clients, in accordance with procedures
- Liaising with clients on day-to-day matters
- Assist more senior member of staff with their client portfolio
- Maintaining statutory books for own portfolio
- Ensuring all client requests are completed accurately and within agreed timeframes
- Preparing client appropriate regulatory documentation and relevant filings
- Coordinating payment instructions, with supporting documents for own clients
- Monitoring of receipt of funds
- Email day to day correspondence for own clients – ready for review by senior staff
- Board Pack preparation
- Managing own billing of clients
- Scheduling and attending meetings
- Drafting and circulating minutes
- Assume responsibility for all checklists relating to own clients
- Requesting CDD documentation
- Liaising with intermediaries in respect of own clients
The ideal background for this role:
- A minimum of 3 years’ relevant industry experience, preferably administering corporate clients
- Studying towards a professional qualification such as COA, CGI International Finance and Administration Level 4, Certificate or Diploma in Fund Administration
- An understanding of the local finance industry, legislation and regulatory requirements in which we operate
- Well-developed communication skills – written and verbal English
- Working with conflicting and demanding deadlines
- Working knowledge of Microsoft Office applications
- Entitled to work in Guernsey
Role Location/Hybrid Schedule
This role is based in our Guernsey office. Although the nature of most of the roles within Gen II cannot be classed as totally flexible, there is scope in some cases for a form of Agile Working. The different ways in which Agile Working can be undertaken is dependent on the demands and needs of the business, the office space available and the individual’s preferences and circumstances.
Skills Required
- 3 years relevant industry experience
- Studying towards a professional qualification such as COA, CGI International Finance and Administration
- Understanding of local finance industry and regulatory requirements
- Well-developed written and verbal communication skills
- Working knowledge of Microsoft Office
Gen II Fund Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gen II Fund Services and has not been reviewed or approved by Gen II Fund Services.
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Retirement Support — A 401(k) with a company match is available in the U.S., with vesting commonly mentioned around three years and the plan described as doing very well. These features position retirement savings as a strong element of the package.
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Flexible Benefits — A formal 3/2/1 hybrid model (three days WFH, two in office, and up to one month remote annually) is prominently offered. This flexibility is highlighted as a valuable benefit.
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Parental & Family Support — Parental leave was recently added or expanded, indicating momentum in family-support policies. This signals attention to life-stage needs alongside core coverage.
Gen II Fund Services Insights
What We Do
Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors. Since its inception in 2009, the company has become one of the largest independent private capital fund administrators, with more than $1 trillion of private fund capital under administration. Gen II offers private fund sponsors a best-in-class combination of people, process, and technology, enabling GPs to manage their operational infrastructure, financial reporting, and investor communications most effectively. For more information, please visit gen2fund.com. Privacy Policy: www.gen2fund.com/privacy-policy
