Please note: CSMART is unable to provide visa, work permit, or relocation sponsorship for this position. Applications will only be considered from candidates who already reside in the Netherlands and have the unrestricted right to work in the Netherlands.
We are looking for an Administrator Operations to join our team on a temporary basis for approximately 7 months. Are you enthusiastic about supporting courses, participants, and instructors while ensuring that day-to-day operations run smoothly? Do you enjoy multitasking in a dynamic international environment and working closely with colleagues across different departments? Then we are looking for you!
As Administrator Operations, your responsibilities will include:
- Coordinate daily operational and logistical support for courses, participants, and instructors.
- Serve as the first point of contact for participants and instructors, providing reception and on-site support.
- Manage participant and instructor administration, including registrations, scheduling, documentation, and certificates.
- Arrange travel and accommodation logistics, including hotel, taxi, and flight bookings.
- Support the organization and hosting of courses, meetings, conferences, and events, including room setup, equipment, and F&B coordination.
- Ensure clear communication between Course Administration, the CSMART Hotel, and other stakeholders.
- Support purchasing, shared inbox management, and other operational tasks.
- Participate in scheduling calls and assist with projects.
Requirements & Experience
- MBO degree or equivalent, preferably in business administration or service-oriented education.
- Previous experience with administration within back and front office environments.
- Available to work a minimum of 36 hours per week.
- Currently residing in the Netherlands and in possession of a valid right to work in the Netherlands. Visa, work permit, and relocation sponsorship are not available for this position.
Skills
- Proficient in Microsoft 365 (Word, Excel, Outlook, PowerPoint)
- Strong interpersonal and communication skills
- Flexible and able to adapt to change
- Service minded and customer-oriented
- Ability to work independently
- High level of accuracy and attention to detail
- Proven planning and organizational skills
- Fluent in written and spoken English
- Preferably proficient in written and spoken Dutch
At CSMART, we value the contributions of our employees and believe in fostering a supportive and collaborative work environment. As an Administrator Operations, you will have the opportunity to make a real impact, working closely with a dedicated team to support our training operations and contribute to an exceptional experience for our participants and instructors. We offer a competitive package of employment conditions and ample opportunities for professional growth and development.
This is your chance to join us. Apply now by clicking the “Apply Now” button below and submit your CV and motivation letter through our recruitment portal.
About UsOur instructors deliver these programs including pre- and post-course activities and course review. Furthermore, they stay up-to-date on the latest teaching techniques and use simulators to enhance our training.They also ensure that shipboard operations and procedures our taught efficiently. Our operators operate the simulators and assist the instructors with simulator excercises. Lastly, our scheduling and administration department ensure smooth operations by providing scheduling, administrative and logistics support.
Skills Required
- MBO degree or equivalent, preferably in business administration or service-oriented education
- Previous administrative experience in back-office and front-office environments
- Availability to work a minimum of 36 hours per week
- Currently residing in the Netherlands
- Valid unrestricted right to work in the Netherlands without visa, work permit, or relocation sponsorship
- Proficiency in Microsoft 365, including Word, Excel, Outlook, and PowerPoint
- Fluent written and spoken English
- Proficiency in written and spoken Dutch
- Strong interpersonal and communication skills
- Planning, organizational, accuracy, and attention-to-detail skills
- Ability to work independently and adapt to change
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
