Administrator II WFA

Posted 2 Days Ago
Be an Early Applicant
Hyattsville, MD, USA
Hybrid
31K-35K Hourly
Senior level
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Support HR transactions and workforce administration, manage and train HR Services Processors, maintain HR system setup and data integrity, troubleshoot system tickets, partner on HR operational projects, enforce data security, and provide escalated resolutions for HR business partners and store management.
Summary Generated by Built In
Category/Area of Expertise: Human Resources
Job Requisition: 542205
Address: USA-MD-Hyattsville-8301 Professional Place Ste115
Store Code: Workforce Administration (5135659)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
This role supports each company with all associate-related changes to include accurately applying union contract language and policy rules. Also provides functional and technical support to HR Business Partners and the companies. Relationship building is important to this role. This position must maintain effective relationships with HR business partners, HR process owners and business unit management teams. This position processes HR-related transactions for the entire organization partnering with various levels of management and HR Business Partners to ensure accurate and timely processing.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. This position is based in our office located in Hyattsville, MD.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities:
  • Orchestrates the day-to-day activities of the HR Services Processors.
  • Teaches the Processors how to successfully execute their responsibilities.
  • Responsible to the HR Services Manager to onboard new Processors.
  • Manages the system setup of the current HR system of record and BU with respect to code set definition, structuring, and entry. These changes include opening and closing stores, district realignments, position control, job code changes, salary range input, etc.
  • Partner with the HR Services Project Specialists to lead company-specific aspects of operational projects impacting the various HR systems or processes.
  • Work closely with HR Services Project Specialists to identify improvements in current systems or processes. Determine what processes may be put into place to help streamline the workload in each division.
  • Facilitate and provide resolutions to concerns working with store management teams, HR business partners, IT, vendors, HR Services team members.
  • Provide timely solutions to open problem tickets for HR systems.
  • Serve as the escalation point for the Processors in troubleshooting.
  • Responsible for ensuring data security policies are enforced in the Workforce Administration processes.
  • Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:
  • High school diploma/GED.
  • 5 years of experience in HR or Payroll.
  • Analytic skills.
  • Detail oriented.
  • Strong expertise on HR or Payroll systems.
  • Supervisory/Leadership Skills
  • Advanced MS Excel, Word, PowerPoint.

Preferred Qualifications:
  • Bachelor's degree preferred.

ME/NC/PA/SC Salary Range: $20.43 - $30.63
IL/MA/MD/NY Salary Range: $23.50 - $35.25
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-CC1
#LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid

Skills Required

  • High school diploma or GED
  • 5 years of experience in HR or Payroll
  • Analytic skills
  • Detail oriented
  • Strong expertise on HR or Payroll systems
  • Supervisory/Leadership skills
  • Advanced Microsoft Excel, Word, PowerPoint
  • Bachelor's degree

What the Team is Saying

Claire Peters

Ahold Delhaize USA Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage are consistently highlighted alongside mental‑health/EAP resources, Health Advocate, and HSA/FSA options. Inclusive medical features such as abortion travel benefits and transgender care also appear in company and brand materials.
  • Retirement Support A 401(k) savings plan with early or immediate eligibility and a strong company match is frequently referenced, with some union groups maintaining defined‑benefit pensions. Financial‑wellness tools and advisor access further reinforce retirement planning support.
  • Parental & Family Support Paid parental leave, adoption and surrogacy assistance, and onsite mother’s rooms are called out across multiple materials. Several banners also emphasize family‑oriented benefits and, in some cases, day‑one eligibility for core coverage.

Ahold Delhaize USA Insights

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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
Learn more

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