Administrator, Asia Pacific Financial Solutions (APFS)

You desire impactful work.
 

You’re RGA ready

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Position overview

This position is responsible for client communication, data process, and settlement reconciliation for the Asia Pacific Financial Solutions (APFS) business in Japan. S/he will act as a client liaison between clients and stakeholders from Business Development, Finance and other departments globally. S/he will manage the data process and settlement reconciliation by loading client data into administrative system and checking client statements. Primary responsibility includes all executed Asia Pacific Financial Solutions (APFS) businesses in Japan, including coinsurance and modified coinsurance businesses and does not include the businesses under development.

S/he will be expected to maintain any documents, information and knowledge related to executed Asia Pacific Financial Solutions (APFS) businesses as an overview, so s/he can appropriately address any inquiries or issues communicated from clients in timely manner. Also, s/he needs appropriate communication skills to maintain good relationships with both the clients and internal stakeholders.

Other responsibilities

• New transaction setup, like worksheet preparation and working with a local system team for data mapping
• Create reports where Japan clients require
• Document procedure manuals
• May be required to take partial responsibility of administration on Japan Branch traditional reinsurance businesses

Qualifications

• College degree or equivalent experience
• Native Japanese language proficiency is required
• Minimum 3 years' experience in life insurance administration or experience in reinsurance/insurance broker
• Proficient PC skills such as MS Word and Excel
• Must have interpersonal skills to communicate with clients and internal stakeholders
• Must possess customer service oriented and positive attitude
• Ability to work well in a team environment
• Ability to prioritize within deadlines and able to work overtime as needed
• Experience of data analysis including database operation
• Knowledge of financial products
• Experience of being a contact person when being audited
• Experience of working with international organization

#LI-JL2

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We’re excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience—without considering name, gender, or other personal details—and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.