At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:
- LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
- HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.
ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.
Hierarchical position
Reporting to the Sales Support Supervisor
Position‘s main goals
- Manages all Patients/Hospitals/Physicians related processes and documents
- Manages/supervises the logistic shippings & returns of the LifeVest spares and sets
- Creates/maintains relationships with the Hospitals to support with specific needs or information: shipping documents, manuals, declarations, patients’ activations/dismissions, schedules, etc…
- Supports the Sales Team
- Interacts with Invoicing and Orders/Credit Collection Team
- Interacts with the Tech Support Team
- Interacts with ZOLL EMEA colleagues and German central warehouse
Activities details
Document Management
- Patients’ records input into ERP
- Shipping document issuing
- Fitting/Prescription and Dismissions documents intake + upload into ERP system and OneDrive
- Purchase Orders intake + upload into ERP system and OneDrive + internal sharing
- Creation of new Hospitals accounts
- Physicians’ directory creation and update
Logistics Activities
- Inventory check on the national territory
- Inventory management: allocate medical device components
- Courier shipping management: check / order / monitor / ship / track medical device components
- Coordination and management of returning shipments; support on top urgent shipments
- Regular reporting, analyses and forecasting (ex. monthly reports on total number of shipments / returns / top urgent deliveries / open complaints / new LifeVest sets orders vs number of fittings, etc..)
- Quality Management – check and replacement of expiring items / damaged items
- Interaction with the German warehouse
- Communication with logistics partners
Competences
- Native Italian speaker and fluent English
- Solid MS Office expertise, with a strong focus on Excel (advanced level) and confident with ERP systems
- Organized, precise, respectful, friendly, team oriented with well-developed interpersonal skills both internally with co-workers and externally with customers and business partners
- Goal-oriented thinking with a strong hands-on mentality and persistent approach
Pay Range : 28/33K Euro
The compensation range indicated in this job posting represents an estimated average range for the position. The final remuneration will be determined based on the selected candidate’s experience, skills, and qualifications, in accordance with applicable EU pay transparency and pay equity requirements
Skills Required
- Native Italian speaker
- Fluent English
- Advanced Microsoft Excel skills
- Solid Microsoft Office expertise
- Confident working with ERP systems
- Familiarity with OneDrive or cloud file sharing
- Organized, precise, team oriented with strong interpersonal skills
- Experience or ability to manage logistics, inventory and shipping coordination
ZOLL Medical Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZOLL Medical Corporation and has not been reviewed or approved by ZOLL Medical Corporation.
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Healthcare Strength — Medical, dental, and vision coverage includes in‑network preventive care at 100% along with behavioral health/EAP and virtual therapy options. These features are often regarded as solid to good components of the package.
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Parental & Family Support — Paid parental leave provides 12 weeks at full pay for the birthing parent and 6 weeks for the non‑birthing parent after eligibility is met. This policy is frequently highlighted as a standout element.
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Wellbeing & Lifestyle Benefits — Wellness programs offer incentives and are complemented by multiple external well‑being recognitions. These programs add perceived value to total rewards.
ZOLL Medical Corporation Insights
What We Do
ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.
