Administrative Support Specialist – Inside Sales Team
Location: Beaverton, OR | Status: Full-Time |
Pacific Office Automation, the largest independently-owned document imaging and technology dealer in the nation, is looking for an organized, detail-oriented Administrative Support Specialist to join our Inside Sales team. This role plays a critical part in ensuring smooth day-to-day operations for our sales representatives and enhancing the overall customer experience.
If you're someone who thrives in a fast-paced, team-oriented environment and loves being the go-to resource for administrative support, we want to hear from you!
What You'll Do:
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Provide administrative support to the Inside Sales team, including scheduling meetings, processing sales documentation, and organizing internal communications
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Assist with customer onboarding, order entry, and tracking of sales pipeline activities
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Handle accounts receivable tasks, including invoicing, payment follow-ups, and maintaining accurate customer records
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Answer high-volume phone calls and emails from customers and vendors, ensuring professional and timely responses
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Update and maintain CRM systems and Excel spreadsheets for tracking leads, orders, and sales performance
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Prepare and format reports, presentations, and documents as requested by sales leadership
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Work closely with internal departments (logistics, service, finance) to coordinate and streamline customer delivery and installation processes
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Troubleshoot customer inquiries and escalate issues appropriately
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Help manage inventory and supplies related to sales documentation and promotional materials
What You Bring:
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2+ years of experience in an administrative, customer service, or sales support role
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
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Strong written and verbal communication skills
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Excellent time management and multitasking ability
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High attention to detail and accuracy in data entry
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Ability to work independently and as part of a collaborative team
Why You’ll Love Working Here:
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Be part of a high-performing sales team that values your contributions
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Access to ongoing training and professional development
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Growth opportunities into senior administrative or operational roles
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Friendly and team-focused work culture
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Comprehensive benefits package:
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Medical, Dental, Vision, and Life Insurance
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401(k) with employer match
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Paid Vacation, Sick Leave, and PTO
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FSA/HSA Programs
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Starting Pay: $20–$22/hr DOE
Opportunity to grow with Inside Sales and beyond!
Diversity and Inclusion at POA
At Pacific Office Automation, we’re proud of our inclusive workplace. We believe our employees' diverse backgrounds and experiences drive our innovation and success. We are committed to creating an environment where all voices are heard and respected.
Join a company where your administrative skills are truly valued — and where you can grow! Apply today.
#LI-Onsite
Skills Required
- 2+ years of experience in an administrative, customer service, or sales support role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Strong written and verbal communication skills
- Excellent time management and multitasking ability
- High attention to detail and accuracy in data entry
- Ability to work independently and as part of a collaborative team
What We Do
At Pacific Office Automation (POA), we take pride in being a privately held office technology and managed services provider headquartered in Beaverton, Oregon. Since our founding in 1976 by Terry Newsom, we have grown from a small photocopier business into the largest independent office equipment dealer in the United States. Today, we generate approximately $491 million in annual revenue and serve over 40,000 businesses across the western U.S. with a team of about 1,400 employees across 30+ regional offices in Oregon, Washington, California, Utah, Colorado, Arizona, Texas, Nevada, New Mexico, and Idaho. At our core, we offer a broad array of services focused on streamlining workplace operations. These include the sales and leasing of office equipment such as multifunction printers, copiers, fax machines, VoIP phone systems, and mailing equipment. We proudly partner with industry-leading hardware brands including Canon, Ricoh, Konica Minolta, Sharp, HP, and Lexmark to deliver customized solutions to our clients. Our Managed Print Services (MPS) form a cornerstone of our business, allowing customers to outsource print operations for greater efficiency, supply monitoring, device maintenance, and overall workflow optimization. Beyond print services, we have expanded into managed IT services and unified communications. We offer cloud-managed infrastructure, cybersecurity, network management, VoIP phone systems, and digital document management tools. These services are especially valued in sectors that demand high security and compliance, such as healthcare, legal, education, and government. Our IT division also integrates video surveillance systems and supports facilities management with services like EV charging station installations. Our service model emphasizes a strong local presence and fast response times. Each regional branch operates semi-autonomously, staffed with technical experts, account managers, and support personnel trained to resolve customer issues quickly. This decentralized approach enables us to maintain consistent service and support across our large geographic footprint. Our corporate motto, "Problem Solved," reflects our proactive, client-focused philosophy.
Why Work With Us
We’re unique because we offer end-to-end tech solutions under one roof. Our local ownership, rapid growth, and “Problem Solved” mindset create a rare mix of stability, innovation, and autonomy. You’ll grow your skills, make a real impact, be supported every step of the way—and build a lasting career you’re proud of.
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