Administrative Support Manager

Posted Yesterday
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Chicago, IL, USA
In-Office
Senior level
Information Technology • Professional Services • Security • Defense
The Role
Manage administrative, compliance, payroll/billing, records, and fleet functions for Protective Force contract at a national lab. Maintain audit-ready documentation, training and personnel files, MVS data handling, exception reporting, and support special event staffing. Track and report fleet incidents, expenditures, and operational/compliance metrics; coordinate with Project Manager and TR; perform other contract-related administrative duties.
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Job Summary & Responsibilities

Position Summary

This is a proposal for Argonne National Labs in Lemont, IL for an Administrative Support Manager.

The Administrative Support Manager (ASM) is responsible for administrative; compliance tracking, financial documentation, fleet coordination, and records management functions associated with this contract.

RESPONSIBILITIES

  1. Verify that all Protective Force personnel remain compliant with required drug, medical, and psychological testing requirements and schedule testing as necessary. Any positive drug or alcohol test shall result in immediate removal of the individual from this contract. The Contractor retains authority regarding employment status outside this contract. The TR shall be notified of all removals related to testing non-compliance.
  2. Manage payroll and billing documentation for Protective Force Services. Compile and submit invoice packages and supporting documentation to the Project Manager for review and certification prior to submission to the Laboratory. Maintain documentation in an audit-ready format.
  3. Initiate and complete Exception Reports as required, including those involving minimum staffing deficiencies. Submit completed Exception Reports to the Field Operations Manager for verification, then to the Project Manager for review and submission to the Laboratory within 24 hours of the initiating event.
  4. Coordinate with the Project Manager to compile documentation supporting all Contract Line Item (CLIN) II expenditures. The ASM shall not approve CLIN II expenditures but shall maintain supporting documentation for Laboratory review and certification.
  5. Maintain Contractor personnel files in accordance with applicable law and contract requirements. Personnel records shall be available for Laboratory audit upon request.
  6. Maintain training records in coordination with the Training Coordinator. Responsibilities are limited to recordkeeping and documentation, not curriculum development.
  7. Provide administrative support for special event staffing as authorized by the TR.
  8. Coordinate management of the Laboratory-owned Protective Force fleet, including scheduling routine maintenance, obtaining repair estimates, tracking damage repairs, and maintaining maintenance records. Insurance responsibilities remain in accordance with contract terms.
  9. Conduct trending and analysis of vehicle accidents and fleet expenditures and provide reporting as required in Exhibit 3.
  10. Maintain the Laboratory-owned in-car Mobile Video System (MVS), including scheduled downloads and secure onsite organization of data. MVS data is Laboratory property. The ASM may access footage for administrative purposes consistent with written directives.
  11. Maintain administrative and financial records in an organized and auditable manner onsite. Administrative records shall be clearly separated from operational records maintained by the Field Operations Manager. All records shall be available for Laboratory review upon request.
  12. Log, track, and document operational, administrative, compliance, and performance data as directed by the Laboratory or TR, including but not limited to staffing compliance, incidents, inspections, testing, training, fleet, payroll, billing, and access control activity. Duties may be reassigned or modified by the TR within the scope of this contract to meet operational needs.
  13. Perform other duties within the scope of this contract as directed.

QUALIFICATIONS

  1. Education and experience sufficient to perform the duties described herein. Equivalent combinations of education, training, and relevant experience may be considered.
  2. Experience in administrative management functions within a 24/7 operational or security environment.
  3. Experience in payroll processing, billing documentation, and financial recordkeeping preferred.
  4. Experience in fleet or asset management preferred.
  5. Experience in data handling, records management, and compliance documentation preferred.
  6. Ability to maintain confidentiality of personnel and operational information.

 



Skills Required

  • Education and experience sufficient to perform duties (or equivalent combinations)
  • Experience in administrative management within a 24/7 operational or security environment
  • Ability to maintain confidentiality of personnel and operational information
  • Experience in payroll processing, billing documentation, and financial recordkeeping
  • Experience in fleet or asset management
  • Experience in data handling, records management, and compliance documentation

Constellis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Constellis and has not been reviewed or approved by Constellis.

  • Leave & Time Off Breadth Structured PTO starting around 15 days per year, increasing with tenure, plus 12 company holidays establishes a predictable time-off baseline. This design provides clear accrual growth with tenure.
  • Retirement Support A 401(k) is available at hire for eligible employees with contributions adjustable at any time. This offers accessible retirement saving even as terms may differ under collective bargaining agreements.
  • Career-Linked Recognition & Rewards Programs include short-term incentive pay, SPOT awards, and an annual Employee Excellence Award of $5,000. These mechanisms add cash recognition beyond base pay when available.

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The Company
7,000 Employees
Year Founded: 2010

What We Do

Constellis is the largest and most diverse non-financial risk management company in the United States, providing operational support and risk management services to safeguard people and infrastructure globally.

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