Administrative Support III

Inside the Role

The Office Team Leader plays a critical role in ensuring the efficiency, accuracy, and alignment of administrative and clerical functions within the Reno Parts Distribution Center (PDC). This position leads the office team responsible for shipping, receiving, inventory discrepancy resolution, and clerical support operations. Reporting to the Strategic Supervisor and PDC Manager, the Office Team Leader is responsible for maintaining smooth office workflows, improving administrative processes, and supporting operational excellence across multiple shifts.
Why Join Us?
As an Office Team Leader at Reno PDC, you will play a key role in bridging administrative efficiency with operational excellence. This position offers an opportunity to lead an essential team, optimize critical clerical workflows, and contribute to the long-term success of DTNA’s operations. Join us and be part of a team that values innovation, leadership, and operational impact.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What you Drive at DTNA

Administrative & Clerical Leadership:

• Lead and manage the receiving, shipping, and inventory discrepancy clerical teams to ensure operational support aligns with business needs.

• Responsible for vendor payment coordination to maintain financial and operational accuracy.

• Monitor workflow, support and adjust clerical team support levels based on inbound and outbound demand.

• Assist in work assignments, provide clear expectations, and performance tracking for the office tasks.

• Set workload volume for manpower usage to maintain consistent workflow.

• Train new employees and cross-train existing employees. Communicate daily workflow requirements as planned by supervisor.

• Provide information for changes in procedure, safety concerns or equipment needs.

• Assist supervisor in overseeing departmental activities.

• Perform TOS concepts and demonstrate a basic understanding of DView, SAP, and Microsoft Office.

Operational & Clerical Support:

• Assist clerical staff in processing inbound and outbound shipments on the dock.

• Ensure proper documentation, storage and verification of shipments, including Bills of Lading (BOLs), packing slips, and shipping manifests.

Documentation & Data Entry:

• Assist in entering shipment details into EWM/DView systems.

• Maintain and update shipping logs, inventory records, and discrepancy reports.

• Help reconcile inventory variances by coordinating with clerical teams and warehouse staff.

• HR functions- including payroll entries, weekly submission and record keeping.

Shop Floor Coordination:

• Act as a liaison between dock clerks and warehouse personnel to resolve real-time shipment issues. Work in conjunction with the warehouse shipping and receiving coordinator to complete all tasks by end of day.

• Support expedited orders and critical shipments by ensuring accurate documentation and proper workflow execution.

Inventory & Quality Compliance:

• Assist with verifying shipment accuracy and identifying potential discrepancies.

• Support audit processes for inbound and outbound materials flagged for inspection.

• Communicate and escalate quality concerns to clerical staff and supervisors as needed.

Safety & Efficiency:

• Adhere to dock traffic control and material handling procedures.

• Maintain an organized and hazard-free workspace.

• Follow all safety regulations and warehouse best practices.

Knowledge You Should Bring

• 3 years of relevant experience or AA degree + 1 year of relevant experience.

• Minimum of 2 years experience in an automated warehouse.

• At least two years of progressive warehouse experience with demonstrated leadership capability.

• Excellent basic arithmetic skills required.

• Familiar with D-View warehouse management systems. (We will train)

• Understanding of all warehouse operation.

• Willingness to accept responsibility and work closely with management is a must.

• Demonstrated record of superior work performance and will be expected to work closely with management.

• Ability to communicate clearly both verbally and in writing.

• Demonstrated record of developing and implementing suggestions as well as regular use of other TOS tools ability.

• Knowledge and awareness of safety requirements in a warehouse environment.

• Must possess leadership skills to lead by example within an empowered team concept.

• Exemplary safety, quality, productivity, attendance, and attitude a must.

• Must possess strong leadership, a positive attitude, interpersonal and communication skills, as well as the ability to problem-solve and analyze data/information.

• Capable of interpreting work instructions and bills of materials.

• Capable of diagnosing, developing, and implementing practical solutions utilizing Lean concepts to area issues. Able to communicate issues to responsible areas (Materials, Quality, Packaging Lab, I.T., etc.).

• Capable of accurate data collection, ability to identify trends, and propose potential solutions to problems.

• Demonstrate leadership. Remain energetic and motivated.

• Demonstrate knowledge of operations within the team. Able to train, coach, and mentor employees.

• Will be assigned to specific work groups.

• Must be able to perform all essential functions in the KPP department.

Exceptional Candidates Might Have

• Experience in a distribution or manufacturing environment is preferred.

#LI-JN2 #LI-Onsite

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Reno, NV US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO/Minorities/Females/Disabled/Veterans

Daimler Truck North America is committed to employing a diverse workforce and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.