The Administrative Specialist (AS) serves as the primary administrative support for the home health office and is often the first point of contact for patients, families, referral sources, caregivers, and employees. This role is responsible for front-office operations, customer service, clerical support, office coordination, and administrative assistance to leadership and operational teams. The ideal candidate is highly organized, detail-oriented, professional, and able to manage multiple priorities in a fast-paced healthcare environment.
Qualifications- High school diploma required; college coursework preferred
- Minimum one year of office or administrative experience preferred
- Strong computer, organizational, and customer service skills
- Knowledge of medical terminology preferred
- Excellent verbal and written communication abilities
- Reliable transportation and current auto liability insurance
- Answer and route incoming calls while providing exceptional customer service
- Welcome and assist visitors, patients, and referral sources as the office receptionist
- Manage incoming and outgoing mail, deliveries, and shipments
- Coordinate office supplies, vendor relationships, and service requests
- Schedule travel arrangements, including hotel, transportation, and meal reservations
- Maintain office directories, contact lists, and organizational records
- Assist with meetings, special events, conferences, and office projects
- Provide clerical and administrative support to leadership and marketing teams
- Perform data entry and maintain accurate records and documentation
- Order bereavement and recognition items as requested
- Maintain confidentiality and compliance with company policies
- Promote a positive, professional image of the organization in all interactions
- Opportunity to support a growing home health organization
- Collaborative and team-oriented work environment
- Meaningful role contributing to quality patient care
- Competitive compensation and benefits package
- Professional growth and advancement opportunities
This position is ideal for a customer-focused administrative professional who enjoys being the hub of office operations and supporting both clinical and business teams.
Skills Required
- High school diploma
- Minimum one year of office or administrative experience
- Strong computer skills
- Strong organizational skills
- Strong customer service skills
- Knowledge of medical terminology
- Excellent verbal and written communication abilities
- Reliable transportation and current auto liability insurance
What We Do
Choice was founded in 2007 by David Jackson a licensed physical therapist. At the heart of his decision to start the business, was his grandfather's struggle with Amyotrophic Lateral Sclerosis (Lou Gehrig's Disease) during his childhood. He was, and continues to be, forever grateful to the nurses, therapist, aides, and other healthcare providers that touched his family during that time. Every deed, every step, and every moment was cherished and appreciated. Our goal at Choice is to provide healthcare that enables our patients and their families. We hope that our deeds and care can enhance the steps, moments, and experiences for you and your family.
