Agency
Office of State Human ResourcesDivision
Temporary SolutionsJob Classification Title
Administrative Specialist II (S)Position Number
Grade
NC09About Us
To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.
Description of Work
Knowledge Skills and Abilities/Management Preferences
This is a temporary position, and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High-Deductible Health Plan (HDHP). For more information on Health Benefits offered, visit www.shpnc.org.
Visit www.nctemporarysolutions.com for employment information.
Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time.
Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.
This temporary position is located at 1915 Health Services Way, Raleigh, NC 27607- Wake County, with the Department of Health and Human Services.
Job Order Hourly Rate of Pay: $29.00 (Based on education and/or years of relevant work experience reflected on the application).
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed in the class specification. The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.
Management Preferences:
- Provide support for statewide meetings, events, and outreach activities, including scheduling, logistics, document preparation, and accessibility arrangements.
- Maintain organized digital systems, tracking deadlines, preparing reports, and supporting contract and financial processes.
- Assist with creating and reviewing materials, managing communications, and serving as backup for key program services.
- Support Deaf and Blind Staff through coordination of their Support Service Provider (SSP) services, including reviewing requests, securing providers, managing billing, and resolving payment issues.
- Offer limited direct SSP support, such as human guide assistance, helping staff access interpreters, and assisting with tasks that are inaccessible due to format or technology barriers
- Support processing invoices and documentation while ensuring smooth navigation and communication access for team members.
- Collect information from statewide staff regarding advocacy situations and bring information for review
- Create and track reports of advocacy needs from the whole division and provide information to the Accessibility Program Resources Manager (ARPM).
- Monitor, track, and follow up with staff regarding advocacy work and report to ARPM regularly.
- Directly support the ARPM by scheduling meetings, managing priorities, preparing materials, handling urgent requests, and serving as a backup when the manager is unavailable.
- Coordinate communication, collaborate with partners, assist staff with action items, and act as an escalation point for complex, advocacy-related issues.
- Support general home office operations through phone coverage, front desk assistance, document preparation, data organization, and effective communication across various formats.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Yolanda Maria CrudupRecruiter Email:
[email protected]Skills Required
- High school diploma or GED and four years of related administrative experience; or equivalent combination of education and experience.
- Provide support for statewide meetings, events, and outreach activities including scheduling, logistics, document preparation, and accessibility arrangements.
- Maintain organized digital systems, track deadlines, prepare reports, and support contract and financial processes.
- Assist with creating and reviewing materials, managing communications, and serve as backup for key program services.
- Support Deaf and Blind staff by coordinating Support Service Provider (SSP) services: review requests, secure providers, manage billing, and resolve payment issues.
- Provide limited direct SSP support (human guide assistance, help accessing interpreters, assist with inaccessible formats/technology).
- Support processing invoices and documentation while ensuring communication access for team members.
- Collect and track advocacy information from statewide staff; create reports and regularly report to the Accessibility Program Resources Manager (ARPM).
- Directly support the ARPM by scheduling meetings, managing priorities, preparing materials, handling urgent requests, and serving as backup when unavailable.
- Support general home office operations: phone coverage, front desk assistance, document preparation, data organization, and multi-format communication.
What We Do
The North Carolina Department of Public Instruction (NCDPI) is charged with implementing the state's public school laws for pre-kindergarten through 12th grade.
