Administrative Specialist - GALT

This position may be located in Oklahoma City, Tulsa, or Sallisaw, Oklahoma.

This is a Temporary contract position filled by VIA GALT FOUNDATION.   

Salary $17.00 a hour. There are NO STATE BENEFITS for this position.  

GALT may offer some benefits.  

Job-related travel is Occasional. - Must possess a valid driver's license and must maintain required car insurance.

Minimum Qualifications: 

• Requirements at this level consist of 24 months of clerical office experience, or an equivalent combination of education and experience

Job Responsibilities:

•  Answer and manage high volumes of incoming phone calls throughout the workday professionally and courteously. 
•  Transfer calls to the appropriate personnel or department as needed. 
•  Provide basic information and answer routine questions from callers. 
•  Accurately document and enter system notes for each call interaction. 
•  Submit customer applications for In-Home assistance according to established procedures. 
•  Conduct occasional outbound calls or follow-up contacts as requested. 
•  Utilize web-based systems and Microsoft 365 applications daily, including Outlook, Word, Excel, and Teams. 
• Attend required team meetings via Microsoft Teams video chat or in person. 
•  Maintain attentiveness, professionalism, and compassion while assisting a variety of customers. 
•  Troubleshoot basic computer connectivity or system access issues when needed. 
•  Work collaboratively with team members while maintaining productivity in a remote work environment. 
•  Maintain confidentiality and professionalism in all communications and documentation.

If you have questions, please contact [email protected]

OKDHS is a Fair Chance Employer.

Announcement #: 26-BB102