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The Role
Perform front-desk clerical duties: answer phones, greet customers, receive and process applications and verifications, conduct data review and entry, and support special projects for Family Assistance programs. Provide customer service and complete required onsite, classroom, and virtual trainings.
Summary Generated by Built In
Under general supervision, is responsible for professional staff work of routine through average difficulty. The candidate selected for this position will be responsible for front desk clerical type duties such as answering phones, greeting customer, receiving & processing customer applications and verifications. This position calls for a lot of data review and data entry, the candidate will be subjected to special projects and special assignments related to Family Assistance programs. Customer service is top priority to us, training will be done onsite with clerical teams already in place, in addition to required classroom and virtual trainings. Education and Experience: Candidate must be high school graduate or have their GED.
Skills Required
- High school diploma or GED
- Answer phones and greet customers (front-desk customer service)
- Receive and process customer applications and verifications
- Data review and data entry
- Willingness to complete onsite, classroom, and virtual trainings
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The Company
What We Do
Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.
