At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleAdministrative Program Coordinator III - Rapid Response Team
LocationWest Palm Beach
FacilityFlorida West Palm Beach
DepartmentConcierge Medicine Weston-Primary Care Institute
Job Code000343
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team down in sunny Florida, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As an Administrative Program Coordinator III, you will serve as a key liaison and administrative resource, supporting the Director of the Rapid Response team in a virtual setting. In this role, you will be the point of contact for inquiries and sign-ups, as well as support the Director with coordinating patient meetings and administrative tasks such as reporting and travel arrangements. Your work will help ensure that we are closing the loop with patients with regards to questions, appointments and any other needs.
We are looking for a highly organized caregiver that can multitask, has critical thinking skills and can work with minimal supervision in a close team environment. This role offers substantial opportunities for professional growth, providing exposure to leadership, strategic decision-making and operational management.
A caregiver in this role works Monday-Friday from 8:00AM – 5:00PM, with flexibility on start/end times based upon business needs.
This is a remote position requiring some availability to be on-site for occasional meetings, training, etc.
A caregiver who excels in this role will:
Function as liaison and as an administrative, technical or operational resource.
Assist with scheduling, coordination, preparation and communication of meetings.
Facilitate and attend meetings and record key outcomes.
Identify key milestones and deadlines.
Proactively communicate project status and requirements to achieve results.
Research, analyze and organize information for presentations.
Develop interdepartmental education programs.
Lead records management activities and ensure standards are maintained.
Assist department leadership with large or complex projects and initiate or lead moderately complex projects.
Minimum qualifications for the ideal future caregiver include:
Bachelor's Degree in Business Administration, Healthcare Administration, Finance, Communications or related field
Additional progressively responsible experience may offset degree requirement
Four years of financial, business analysis or project management experience
Strong computer skills and experience with software applications
May require license based on department/Institute need
Preferred qualifications for the ideal future caregiver include:
Healthcare experience
Knowledge of project management and communication practices
Experience in a leadership or supervisory role
Scheduling/registration experience
Physical Requirements:
- High degree dexterity to operate office equipment.
- May require extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Skills Required
- Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Communications, or a related field
- Four years of financial, business analysis, or project management experience
- Strong computer skills and experience with software applications
- Additional progressively responsible experience may offset the degree requirement
- License may be required based on department or institute needs
- Healthcare experience
- Knowledge of project management and communication practices
- Leadership or supervisory experience
- Scheduling or registration experience
Cleveland Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cleveland Clinic and has not been reviewed or approved by Cleveland Clinic.
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Healthcare Strength — Health coverage is described as comprehensive and cost-effective, with broad in-network access and supportive wellness features. Feedback suggests medical, dental, vision, and ancillary services are well-integrated and valuable for families.
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Retirement Support — Retirement offerings include a pension component alongside a matched savings plan, contributing to long-term financial security. Feedback suggests these elements compare favorably to many local options.
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Parental & Family Support — Paid maternity and parental leave are highlighted as stronger than many regional employers. Additional family supports like adoption assistance and education aid further enhance perceived value.
Cleveland Clinic Insights
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
