Administrative Operations Representative

Posted 5 Days Ago
Be an Early Applicant
Peoria, IL, USA
In-Office
40K-48K Annually
Entry level
Insurance
The Role
Performs routine to moderately complex policy administration tasks for the Crop Insurance division, including document uploading/parsing, preparing legal notices, security requests, using MS Office and internal systems, communicating with underwriters/agents, and providing general administrative support.
Summary Generated by Built In

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Great American Insurance Company has been an innovative leader in the crop insurance industry since it issued its first crop policy in 1915. Our Crop Insurance Division provides the tools you need in the form of specialized crop insurance coverages, which can insure your revenue stream even if elements outside your control go awry. That means even in the face of a worst-case scenario you will have the guaranteed income you need to keep your operation functioning properly.

http://www.greatamericaninsurancegroup.com/about-us/business-operations/division/crop

 

Great American is currently seeking an Administrative Operations Representative in our Peoria, IL office. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site five days a week.

Essential Job Functions and Responsibilities

  • Performs a variety of routine to moderately complex policy administration tasks in support of the business within established production and quality guidelines.  Tasks may include:

    • Orders, prepares and/or updates reports and/or legal notices (i.e., Notice of Cancellation, non-renewal notice).

    • Sets up security request to get approved/deleted.

    • Responsible for uploading(parsing) documents for underwriting department.

  • Utilizes computerized systems for research, tracking, information gathering and/or troubleshooting (i.e., Excel/Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.).

  • Shares and/or conveys routine information via telephone, e-mail, fax, regular mail or in person to underwriters, agents, brokers, reinsurers and/or insureds maintaining a professional demeanor in all situations.

  • May act as a liaison with other departments and facilitate interdepartmental communication.

  • May perform other tasks including support, photocopying, imaging, mail, data entry, and/or supply functions.

  • Demonstrates working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization.  Complies with company and regulatory guidelines.

  • Performs other duties as assigned.

Job Requirements

  • High School Diploma or equivalent.

  • Proficiency in Microsoft Office Suite; Previous administrative or office experience preferred.

Business Unit:

Crop


Salary Range:

$40,000.00 -$48,000.00

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

 

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

 

*Excludes seasonal employees and interns.

Skills Required

  • High School Diploma or equivalent
  • Proficiency in Microsoft Office Suite (Excel, Word)
  • Previous administrative or office experience
  • Authorized to work in the United States without sponsorship
  • On-site presence five days a week in Peoria, IL

Great American Insurance Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.

  • Leave & Time Off Breadth PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
  • Retirement Support Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.

Great American Insurance Group Insights

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The Company
HQ: Cincinnati, OH
4,738 Employees

What We Do

Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A"​ (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+"​ (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.

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