The Role
Provide administrative support, manage clerical tasks, assist in insurance transactions, and coordinate with IT and management. Requires accurate data entry and project management skills.
Summary Generated by Built In
About Us We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.Purpose:Provide timely, efficient, and accurate support in Branch office including clerical and office related responsibilities and tasks. As time permits, helps with issuing policies; statistical coding; other miscellaneous back-end processes for new, renewal, and endorsement transactions.NOTE: This is a 100% in-office position, five days per week. Responsibilities:
- Serves as primary receptionist for the branch office
- Provide administrative support for branch office and coordinate building and technology efforts with building management, Facilities and/or IT
- Performs general clerical work and miscellaneous office duties as a branch office administrative assistant
- Sorts and routes incoming mail, emails, faxes and package for the branch office
- Performs simple and routine data entry
- Order MVRs, inspections, premium audits, and loss runs as required
- Maintain electronic underwriting file
- Solicit renewal transactions
- As necessary, re-format data for import into front end system Provide basic operational support for the product line’s underwriters.
- Provide back-up support for other Operations Assistants as needed. Provide operational, production, and underwriting reports as requested, utilizing front-end systems and/or Business Objects.
- Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction
- Create policy documents which represent the insurance transaction bound by the underwriter
- Assist in special projects and other tasks when needed
- Associates degree preferred.
- Must have completion of a high school education or its equivalent and 1-4 years experience in a similar position.
- Experience in insurance industry preferred.
- Ability to follow operations procedures as outlined by supervisor/manager.
- Ability to meet processing deadlines with minimal error.
- Ability to manage a variety of projects, both long- and short-term simultaneously.
- Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.
- Accurate data entry
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Top Skills
Business Objects
Database Software
Windows Operating Systems
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The Company
What We Do
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years.
We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business.
We have a reputation for niche expertise, superior service and an entrepreneurial culture. In the industry and among our peers, we’re known for:
The best and brightest people in the industry who build strong relationships and provide outstanding service.
An underwriting focus so we perform well in all market cycles.
Our empowered, creative ownership culture.
A customized approach to developing insurance products to meet very specific needs.
Proven financial strength.
